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โ‡ฑ Communication Platforms Master ยท Apify


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Communication Platforms Master

Unified Apify actor for accessing communication platform APIs including RingCentral, CallRail, Twilio & Zoom. Sales Intelligence call data Marketing Attribution / campaigns drive phone calls Call recordings & transcripts Build dashboards w/call metrics and KPIs Enrich leads w/communication history

Pricing

from $0.01 / 1,000 results

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๐Ÿ‘ The Howlers

The Howlers

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2 months ago

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Unified API for communication platforms - RingCentral, CallRail, Twilio, Zoom. Access call logs, recordings, SMS, analytics, and meeting data.

BYOK (Bring Your Own Key) -- you provide your own API credentials.


Before You Start

This actor requires your own API credentials to fetch real data.

Where to get your key: RingCentral OAuth client ID

You can test with Demo Mode first (free, no key needed) to see the output format before committing.


Quick Start

Test with Demo Mode (free, no API key needed)

{
"demoMode":true
}

Run with real data

{
"demoMode":false,
"task":"ringcentral_call_logs",
"ringcentralClientId":"YOUR_API_KEY_HERE",
"ringcentralClientSecret":"YOUR_API_KEY_HERE",
"ringcentralAccessToken":"YOUR_API_KEY_HERE",
"ringcentralAccountId":"~",
"callrailApiKey":"YOUR_API_KEY_HERE",
"twilioAccountSid":"YOUR_API_KEY_HERE",
"twilioAuthToken":"YOUR_API_KEY_HERE",
"zoomClientId":"YOUR_API_KEY_HERE",
"zoomClientSecret":"YOUR_API_KEY_HERE",
"zoomAccessToken":"YOUR_API_KEY_HERE",
"extensionId":"~",
"direction":"all",
"status":"all",
"limit":100,
"includeRecordings":false,
"includeTranscripts":false
}

Input Parameters

ParameterTypeDefaultRequiredDescription
taskstring"ringcentral_call_logs"Yes*The operation to perform
ringcentralClientIdstring-Yes*RingCentral OAuth client ID
ringcentralClientSecretstring-Yes*RingCentral OAuth client secret
ringcentralAccessTokenstring-Yes*RingCentral OAuth access token
ringcentralAccountIdstring"~"NoRingCentral account ID (use ~ for current account)
callrailApiKeystring-Yes*CallRail API key (v3)
callrailAccountIdstring-NoCallRail account ID
twilioAccountSidstring-Yes*Twilio Account SID
twilioAuthTokenstring-Yes*Twilio Auth Token
zoomAccountIdstring-NoZoom Account ID for Server-to-Server OAuth
zoomClientIdstring-Yes*Zoom OAuth client ID
zoomClientSecretstring-Yes*Zoom OAuth client secret
zoomAccessTokenstring-Yes*Zoom OAuth access token (if already obtained)
startDatestring-NoStart date for data retrieval (ISO 8601 format)
endDatestring-NoEnd date for data retrieval (ISO 8601 format)
phoneNumberstring-NoFilter by phone number
callIdstring-NoSpecific call ID for recording retrieval
meetingIdstring-NoZoom meeting ID
webinarIdstring-NoZoom webinar ID
userIdstring-NoUser ID or email for filtering
extensionIdstring"~"NoRingCentral extension ID (use ~ for current)
directionstring"all"NoFilter by call direction
statusstring"all"NoFilter by call status
limitinteger100NoMaximum number of results to return
includeRecordingsbooleanfalseNoInclude recording URLs in results
includeTranscriptsbooleanfalseNoInclude call transcripts if available
webhookUrlstring-NoURL to receive results via webhook
demoModebooleantrueNoRun with sample data for testing (no external API calls)

*Required when Demo Mode is off.


Pricing

This actor uses pay-per-event billing:

EventDescriptionPrice
API RequestEach communication platform API request processed$0.01

Demo mode is free -- no charges for sample data.


Troubleshooting

"API key is required"

You have Demo Mode turned off but didn't provide an API key. Either:

  • Turn Demo Mode on to test with sample data
  • Add your API key in the input

"API error 403" or "Unauthorized"

Your API key is invalid, expired, or doesn't have access to this specific API endpoint. Double-check your key and account permissions.

"API error 429" or "Rate limit"

Too many requests. Wait a minute and try again, or reduce the number of items per run.

No results or empty dataset

Check the run log for error messages. Common causes:

  • Invalid input format (check the examples above)
  • API key without proper permissions
  • The target data doesn't exist or is too small to track

How do I test without an API key?

Enable Demo Mode in the input. This returns realistic sample data so you can verify the output format works for your workflow.


Built by John Rippy | Actor Arsenal

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