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RingCentral API Actor
Access RingCentral data including call logs, recordings, SMS/MMS, voicemail, fax & analytics Call history with metadata Access call recordings SMS/MMS Message history & send Access voicemail messages & transcripts Fax logs & documents Real-time user availability status Call metrics, KPIs & reporting
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from $0.01 / 1,000 results
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RingCentral API
Access RingCentral call logs, recordings, SMS/MMS, voicemail, fax, presence status, and call analytics.
BYOK (Bring Your Own Key) -- you provide your own API credentials.
Before You Start
This actor requires your own API credentials to fetch real data.
Where to get your key: RingCentral OAuth client ID
You can test with Demo Mode first (free, no key needed) to see the output format before committing.
Quick Start
Test with Demo Mode (free, no API key needed)
Run with real data
Input Parameters
| Parameter | Type | Default | Required | Description |
|---|---|---|---|---|
task | string | "get_call_logs" | Yes* | The operation to perform |
clientId | string | - | Yes* | RingCentral OAuth client ID |
clientSecret | string | - | Yes* | RingCentral OAuth client secret |
accessToken | string | - | Yes* | RingCentral OAuth access token |
refreshToken | string | - | Yes* | RingCentral OAuth refresh token |
accountId | string | "~" | No | RingCentral account ID (use ~ for current) |
extensionId | string | "~" | No | Extension ID (use ~ for current user) |
startDate | string | - | No | Start date for data retrieval (ISO 8601) |
endDate | string | - | No | End date for data retrieval (ISO 8601) |
direction | string | "all" | No | Filter by call direction |
callType | string | "all" | No | Filter by call type |
callId | string | - | No | Specific call/recording ID |
phoneNumber | string | - | No | Filter by phone number |
toNumber | string | - | No | Recipient phone number (for send_sms) |
fromNumber | string | - | No | Sender phone number (for send_sms) |
messageText | string | - | No | SMS message content |
includeRecordings | boolean | false | No | Include recording URLs in call logs |
limit | integer | 100 | No | Maximum number of results |
webhookUrl | string | - | No | URL to receive results via webhook |
demoMode | boolean | true | No | Run with sample data (no API calls) |
*Required when Demo Mode is off.
Pricing
This actor uses pay-per-event billing:
| Event | Description | Price |
|---|---|---|
| API Request | Each RingCentral API request completed | $0.01 |
Demo mode is free -- no charges for sample data.
Troubleshooting
"API key is required"
You have Demo Mode turned off but didn't provide an API key. Either:
- Turn Demo Mode on to test with sample data
- Add your API key in the input
"API error 403" or "Unauthorized"
Your API key is invalid, expired, or doesn't have access to this specific API endpoint. Double-check your key and account permissions.
"API error 429" or "Rate limit"
Too many requests. Wait a minute and try again, or reduce the number of items per run.
No results or empty dataset
Check the run log for error messages. Common causes:
- Invalid input format (check the examples above)
- API key without proper permissions
- The target data doesn't exist or is too small to track
How do I test without an API key?
Enable Demo Mode in the input. This returns realistic sample data so you can verify the output format works for your workflow.
Built by John Rippy | Actor Arsenal
