🧩 Capterra Scraper

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Extract clean, structured data from Capterra — software products, ratings, pricing, features, deployment & support options, and real client reviews — straight into a tidy dataset you can export to JSON, CSV, or Excel. 🚀

Paste a product detail URL or a category/listing URL and get back fully normalized records. Reviews can be attached to each product, or pulled on their own in a dedicated reviews-only mode.

✨ Why Choose This Actor?

• 🧩 Two URL types in one — product detail pages and category/listing pages.
• 💬 Rich reviews — pros/cons, per-criterion ratings, reviewer profile, timestamps and vendor responses.
• 📦 Bulk friendly — drop in as many URLs as you like; results are de-duplicated automatically.
• 🛡️ Residential-first connection — always runs through a residential proxy; if you supply a custom proxy it's tried first, then falls back to residential.
• 💾 Live results — every product/review is saved the moment it's scraped, so you never lose a partial run.

🎯 Key Features

📥 Input

Example input

{
"startUrls":[
"https://www.capterra.com/p/162035/Filestage/",
"https://www.capterra.com/business-intelligence-software/"
],
"includeReviews":true,
"reviewsOnly":false,
"maxItems":10,
"endPage":1,
"endPageForReviews":2,
"proxyConfiguration":{"useApifyProxy":true}
}

📤 Output

Each product record (reviews nested when enabled):

{
"productId":"162035",
"name":"Filestage",
"productUrl":"https://www.capterra.com/p/162035/Filestage/",
"logoUrl":"https://.../ProductLogo/....png",
"reviewCount":102,
"overallRating":4.71,
"easeOfUseRating":4.7,
"customerServiceRating":4.7,
"valueForMoneyRating":4.6,
"longDescription":"Filestage is the online proofing software ...",
"pricingDetails":{
"startingPrice":"€199",
"pricingModel":"Flat Rate",
"paymentFrequency":"Per Month",
"hasFreeTrial":true,
"hasFreeVersion":true
},
"features":[{"title":"Collaboration Tools","rating":4.65,"reviewCount":26}],
"training":[{"value":"5","label":"Documentation","selected":true}],
"support":[{"value":"1","label":"Email/Help Desk","selected":true}],
"targetCompanySizes":[{"value":"2","label":"2-10","selected":true}],
"deploymentOptions":[{"value":"1","label":"Cloud, SaaS, Web-Based","selected":true}],
"category":{"name":"Collaboration Software","slug":"/collaboration-software"},
"reviewUrl":"https://www.capterra.com/p/162035/Filestage/reviews",
"reviews":[
{
"reviewId":"3080815",
"title":"The best tool on the market",
"writtenOn":"September 10, 2021",
"prosText":"Filestage offers only the features you really need ...",
"consText":"Due the features are developed for the needs ...",
"overallRating":"5.0",
"reviewer":{"fullName":"Erich W.","jobTitle":"CEO","companySize":"11-50 employees"}
}
]
}

In reviews-only mode each row is a single review object.

🚀 How to Use (Apify Console)

1. Log in at https://console.apify.com → Actors.
2. Open the Capterra Scraper actor.
3. Paste your Capterra product/listing URLs and configure the toggles (reviews, max items, pagination, proxy).
4. Click Start.
5. Watch the logs in real time as products and reviews stream in.
6. Open the Output tab — switch between the 🧩 Products and ⭐ Reviews table views.
7. Export to JSON / CSV / XLSX.

🤖 Use via API

curl-X POST "https://api.apify.com/v2/acts/<ACTOR_ID>/runs?token=$APIFY_TOKEN"\
-H"Content-Type: application/json"\
-d'{"startUrls":["https://www.capterra.com/p/162035/Filestage/"],"includeReviews":true,"maxItems":10}'

💡 Best Use Cases

• 📊 Build software-catalog datasets (pricing, ratings, features) for benchmarking.
• 🗣️ Aggregate client reviews for sentiment and ratings analysis.
• 🧭 Map categories and product coverage for market research.
• 🧪 Enrich product records with per-feature ratings and deployment/support options.

💵 Pricing

This Actor uses pay-per-event billing: you are charged once per item saved to the dataset (row_result) — that's one product, or one review in reviews-only mode. You only pay for the data you actually get back.

❓ FAQ

Which URLs are supported? Product detail (/p/<id>/<slug>/) and category/listing (/<category>-software/) pages. Capterra retired the /services/* section, so those URLs are skipped automatically.

Do I need a proxy? The Actor always routes through a residential proxy (it's required for Capterra). If you have your own high-trust proxy, paste it via the proxy editor's "Custom proxies" option — it'll be tried first, with residential as the automatic fallback.

Will I lose data if the run stops early? No. Every item is saved live as it's scraped.

🛟 Support and Feedback

Found a bug or need a tweak? Reach us at dev.scraperengine@gmail.com — we'd love to help. 🤝

⚖️ Legal

Data is collected only from publicly available Capterra pages. You are responsible for complying with applicable laws (GDPR, CCPA, etc.) and Capterra's Terms of Service.