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Capterra Products Reviews Scraper

Extract comprehensive product information and customer reviews from Capterra using our actor.

✨ Key Features

• 📥 Scrape products from listing pages or individual product URLs
• 📊 Get detailed product metadata including:
  • Product name, description, and ratings
  • Pricing information and features
  • Training and support options
  • Deployment types and target company sizes
  • Related products and categories
• 💬 Extract customer reviews with:
  • Detailed ratings (ease of use, support, functionality, value)
  • Pros and cons
  • Reviewer information
  • Vendor responses
• 🔗 Generate direct URLs for:
  • Product pages
  • Review pages
  • Company profiles
• 📈 Support for large result sets with automatic pagination
• 📋 Clean and structured JSON output

💪 Why Choose This Actor?

• Comprehensive: Get all product and review details from Capterra
• Flexible: Multiple scraping options and filters
• Efficient: Automatic pagination for large result sets
• Structured: Clean JSON output for easy integration
• Reliable: Stable and consistent data extraction
• User-Friendly: Simple input parameters

🎯 Perfect For

• 📊 Market Researchers
• 📈 Product Analysts
• 💼 SaaS Companies
• 🏢 Competitor Analysts
• 🔍 Business Intelligence Teams
• 📋 Software Vendors

📈 Use Cases

1. Market Research: Analyze software products and market trends
2. Competitor Analysis: Monitor competitor products and reviews
3. Product Discovery: Find relevant software solutions
4. Review Analysis: Gather customer feedback and sentiment
5. Lead Generation: Source potential customers from reviews

📝 Input Requirements

The actor accepts the following input parameters:

• sourceUrls (required): Array of URLs to start scraping from. Can be product listing pages or individual product detail pages
• proxySettings (required): Proxy configuration for the scraper. Use Apify proxy groups for best results
• resultLimit (optional): Maximum number of products to scrape (default: unlimited)
• fetchReviews (optional): Whether to include reviews in the product data. This will increase resource consumption (default: false)
• onlyReviews (optional): If enabled, only reviews will be scraped without product information (default: false)
• maxPage (optional): The page number to stop scraping at for listing pages. Applies to each source URL individually
• maxReviewPage (optional): The page number to stop scraping reviews at. Default is unlimited

Input Example

{
"sourceUrls":[
{
"url":"https://www.capterra.com/p/19319/JIRA/"
}
],
"resultLimit":50,
"fetchReviews":true,
"onlyReviews":false,
"maxPage":10,
"maxReviewPage":5,
"proxySettings":{
"useApifyProxy":false,
"apifyProxyGroups":["RESIDENTIAL"]
}
}

Output Example - Product

{
"productId":"19319",
"productName":"Jira",
"productLink":"https://www.capterra.com/p/19319/JIRA/",
"productSlug":"JIRA",
"logoImage":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/...",
"totalReviews":15190,
"averageRating":4.44,
"easeOfUseScore":4.1,
"supportScore":4.2,
"featuresScore":null,
"valueScore":4.3,
"recommendationScore":null,
"fullDescription":"Jira is particularly well suited to software development...",
"pricing":{
"startingPrice":"$7.53",
"pricingModel":"Per User",
"paymentFrequency":"Per Month",
"hasFreeTrial":true,
"hasFreeVersion":true
},
"featureList":[...],
"trainingOptions":[...],
"supportOptions":[...],
"targetSizes":[...],
"deploymentTypes":[...],
"relatedProducts":[],
"productCategory":{
"name":"IT Project Management Software",
"slug":"/it-project-management-software"
},
"primaryCategory":"IT Project Management Software",
"categoryPath":"/it-project-management-software",
"vendorInfo":{},
"reviewsPageUrl":"https://www.capterra.com/p/19319/JIRA/reviews",
"reviewList":[],
"scrapedAt":"2025-01-15T10:00:00.000Z"
}

Output Example - Review

{
"reviewId":"3748991",
"reviewTitle":"Useful tool but could be better",
"reviewDate":"August 11, 2022",
"reviewText":"A really useful tool, but has some kinks that need ironing out.",
"incentiveType":"NominalGift",
"supportRating":"0.0",
"easeRating":"3.0",
"functionalityRating":"3.0",
"valueRating":"0.0",
"overallRating":"3.0",
"recommendationRating":"6.0",
"consText":"The notifications come through to your e-mail inbox...",
"prosText":"I really like that you can easily comment on a video project...",
"sourceSite":"Capterra",
"globalReviewId":"Capterra___3748991",
"isAnonymous":false,
"completenessScore":1.23,
"adviceText":null,
"chosenReasons":null,
"switchingReasons":null,
"reviewSource":{
"code":"NGC",
"tooltip":"Nominal Gift Card: This reviewer was invited..."
},
"reviewerInfo":{
"companySize":"10,001+ employees",
"industry":"Media Production",
"timeUsedProduct":"2+ years",
"fullName":"Thom H.",
"jobTitle":"Assistant Producer",
"verifiedLinkedIn":false,
"profilePicUrl":null
},
"alternativeProducts":[],
"switchedProducts":[],
"vendorResponse":{
"date":"September 15, 2022",
"text":"Hi Thom, thanks for your great feedback!...",
"name":"Filestage"
},
"scrapedAt":"2025-01-15T10:00:00.000Z"
}