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URL: https://apify.com/architjn/capterra-reviews-scraper

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Capterra reviews (Works and Fast)

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Capterra reviews (Works and Fast)

Extract verified Capterra software reviews at scale. Bypasses Cloudflare, handles pagination & filters, returns clean JSON/CSV/Excel with reviewer details, ratings, pros/cons, and full text. Pay-per-result pricing. Perfect for competitive intel, lead gen, and sentiment analysis.

Pricing

from $1.00 / 1,000 results

Rating

0.0

(0)

Developer

πŸ‘ Archit Jain

Archit Jain

Maintained by Community

Actor stats

0

Bookmarked

3

Total users

1

Monthly active users

24 days ago

Last modified

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Capterra reviews scraper (Apify Actor)

Scrapes Capterra product review pages (including behind Cloudflare) using SeleniumBase UC, Playwright over CDP, and a residential proxy. Each review is pushed to the default dataset; a summary is stored under the key OUTPUT in the default key-value store. The same run still writes a timestamped JSON file under DATA_DIR (see .env.example).

Requirements

  • Proxy: set PROXY_USER and PROXY_PASSWORD (or PROXY_PASS), or enable Apify Proxy on the Actor so APIFY_PROXY_PASSWORD is injected (with PROXY_PROVIDER=apify, an empty PROXY_USER defaults to groups-RESIDENTIAL in code).
  • Memory: browser automation is heavy; this repo sets default 4096 MB / min 2048 MB in .actor/actor.json (adjust if runs OOM).

Input

FieldDescription
reviewsUrlCapterra reviews tab URLs as a JSON array of strings (see .actor/actor.json). Each URL must be https://www.capterra.com/p/{numericId}/{slug}/reviews/ (optional trailing slash; no query string or #fragment). At most four URLs per run. The scraper still accepts a single string or legacy { "url": "..." } rows if present in saved input. All URLs run in one browser session, in order.
maxReviewsCap per URL (default 50). Example: 10 with two URLs β†’ up to 20 reviews in one run.
dataDirOptional DATA_DIR for JSON + CF screenshots.

Default local input for apify run: storage/key_value_stores/default/INPUT.json.

Run

Use a virtualenv inside this repo so dependencies match Docker (requirements.txt):

cd /path/to/capterra-scraper
python3 -m venv .venv
.venv/bin/pip install-r requirements.txt

Apify CLI uses $VIRTUAL_ENV/bin/python3 when set, otherwise ./.venv/bin/python3, otherwise which python3 (so a parent venv left on PATH still wins). Use the wrapper so only this repo’s .venv is used (it must exist; see above):

$./scripts/apify-run.sh

If nothing else is activated and ./.venv exists, plain apify run is usually enough. Otherwise: env -u VIRTUAL_ENV PATH="$PWD/.venv/bin:$PATH" apify run

Without Apify (Docker / plain Python):

$python src/main.py

After apify run, results are under storage/: default dataset items in storage/datasets/<id>/ (one JSON per push_data row), and OUTPUT in storage/key_value_stores/default/OUTPUT.json (reviewCount, reviewsUrls, and reviewsUrl as the first URL for backward compatibility). In Apify Console, the same appears on the run’s Dataset and Key-value store tabs.

Docker image entrypoint is unchanged: Xvfb + python src/main.py.

Deploy

From this directory (with Apify CLI logged in):

$apify push

Configure Actor β†’ Settings β†’ Environment variables (or secrets) for proxy credentials; see .env.example for variable names.

Troubleshooting apify run

  • ModuleNotFoundError: No module named 'apify' β€” The CLI uses $VIRTUAL_ENV/bin/python3 when your shell has any venv activated, which may be a parent repo (see the Run: line). Fix: ./scripts/apify-run.sh, or deactivate then apify run, or env -u VIRTUAL_ENV apify run after installing into ./.venv with pip install -r requirements.txt.
  • TypeError: cannot specify both default and default_factory when importing apify β€” Your environment has Pydantic β‰₯ 2.12, which breaks crawlee (pulled in by apify 2.x). Run: pip install 'pydantic>=2.10.3,<2.12' (already constrained in requirements.txt).
  • browserforge.download has no attribute DATA_FILES β€” Pin browserforge==1.2.3 (see requirements.txt) and reinstall: .venv/bin/pip install -r requirements.txt.

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