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URL: https://www.coursera.org/learn/airs-interviewing-best-practices

⇱ Interviewing Best Practices | Coursera


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Interviewing Best Practices

This course is part of multiple programs.

2,602 already enrolled

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Gain insight into a topic and learn the fundamentals.
4.1

29 reviews

Intermediate level

Recommended experience

3 hours to complete
Flexible schedule
Learn at your own pace

Gain insight into a topic and learn the fundamentals.
4.1

29 reviews

Intermediate level

Recommended experience

3 hours to complete
Flexible schedule
Learn at your own pace

What you'll learn

  • How to create a clear profile with skills and performance expectations required to fill their opening with the best possible.

  • Learn how to be an effective and consistent partner with your recruitment team.

  • How to build an interview team by selecting and preparing the right individuals; then, determine which competencies should be assessed by who.

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Assessments

4 assignments¹

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Taught in English

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There are 4 modules in this course

This course is for talent acquisition professionals who want to streamline and improve their interviewing process.

The process of interviewing and hiring has been around for eons. However, as the profession of recruiting has adapted to changes in the economy and technology, so has the interviewing process. Recruiters and hiring managers must be prepared to implement well thought out strategies to assess top talent in our industries. This course focuses on arguably the most subjective of these steps —conducting the screening of candidates—and the most important assessment technique: the interview. It is difficult to make judgments about people in years, let alone days; and yet this is what the hiring process requires. To be successful in this course, you should have a background in talent acquisition. By the end of this course, you will be able to compare the strengths and weaknesses of the traditional, situational, case, behavioral-based, and performance-based interview formats. You will have a keen understanding of the recruitment process including the players involved, and tips on developing interview questions and leveraging resources. You’ll also learn how to prepare an interview team and develop an outline of interview questions to evaluate specific candidate competencies, and much more!

Today’s hiring teams must implement well thought out strategies to find and attract the talent needed to make the organization successful. This course focuses on arguably the most subjective of these steps - conducting the screening of candidates - and the most important assessment technique: the interview.

What's included

4 videos2 readings1 assignment

4 videosTotal 11 minutes
  • Welcome to Interviewing Best Practices 1 minute
  • Hiring Process and the Traditional Interview2 minutes
  • Defining the Recruitment Process and Key Players2 minutes
  • Types of Interviews5 minutes
2 readingsTotal 20 minutes
  • Introduction to AIRS Training10 minutes
  • Course Overview10 minutes
1 assignmentTotal 10 minutes
  • Hiring Responsibilities10 minutes

In order to be an effective partner with your recruitment team, consistency is key. This section will look at best practices and tools to add to your checklist of things to do when working with your recruiter or human resources business partner.

What's included

3 videos1 reading1 assignment

3 videosTotal 9 minutes
  • Working with the Recruiter1 minute
  • Preparing Interview Teams5 minutes
  • ACTS – Decision Making Model3 minutes
1 readingTotal 10 minutes
  • Building the Candidate Profile10 minutes
1 assignmentTotal 10 minutes
  • A Successful Interviewing Process10 minutes

In order to successfully conduct interviews, it's imperative to prepare. In this module, you'll find tips for reviewing resumes, critical interviewing skills, and a list of questions to ask and avoid.

What's included

4 videos3 readings1 assignment

4 videosTotal 8 minutes
  • Making Hiring Decisions: Reviewing Resumes1 minute
  • Bias and Poor Hiring Decisions4 minutes
  • Critical Interviewing Skills 1 minute
  • Questions2 minutes
3 readingsTotal 30 minutes
  • Reflection: Improve Your Hiring Decisions10 minutes
  • Additional Tips for the Interviewing Process10 minutes
  • What Questions to Ask and What to Avoid10 minutes
1 assignmentTotal 15 minutes
  • Conducting successful interviews15 minutes

When the interviews are finished, the power will shift to the candidate who receives the offer. In order to avoid a declined offer, it is imperative to maintain a positive experience for every candidate. Let's look at the post interview phase and its many opportunities to impress the candidate.

What's included

4 videos1 assignment1 peer review

4 videosTotal 7 minutes
  • Post Interview Tips2 minutes
  • Making an Offer2 minutes
  • Onboarding and Follow-up 2 minutes
  • Summary1 minute
1 assignmentTotal 10 minutes
  • Interviewing Best Practices10 minutes
1 peer reviewTotal 60 minutes
  • Types of Interviews60 minutes

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Instructor

Instructor ratings
4.7 (6 ratings)
Automatic Data Processing, Inc. (ADP)
12 Courses11,005 learners

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EI
·

Reviewed on Aug 16, 2023

SO much helpful informations. Thamks to the minds behind this

KD
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Reviewed on May 21, 2026

It was very informative. I truly enjoyed the course.

Frequently asked questions

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¹ Some assignments in this course are AI-graded. For these assignments, your data will be used in accordance with Coursera's Privacy Notice.