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⇱ Effective Hiring: Interview Training for Managers | Coursera


Effective Hiring: Interview Training for Managers

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Effective Hiring: Interview Training for Managers

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4 hours to complete
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Gain insight into a topic and learn the fundamentals.
Beginner level

Recommended experience

4 hours to complete
Flexible schedule
Learn at your own pace

What you'll learn

  • Examine the role of interviewing by defining success criteria, structuring the hiring process, and creating a positive candidate experience.

  • Develop core interviewing skills using behavioral interview techniques, active listening, and effective follow-up questioning to assess candidates.

  • Apply objective evaluation methods by leveraging assessment scorecards, identifying potential biases, and making fair, data-driven hiring decisions.

  • Analyze common hiring pitfalls by recognizing red flags, balancing candidate strengths and growth potential, and communicating decisions effectively.

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Assessments

1 assignment

Taught in English

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This course is part of the Human Resource Management Done Right Specialization
When you enroll in this course, you'll also be enrolled in this Specialization.
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There is 1 module in this course

Hiring the right people is one of the most critical responsibilities of a manager—but are you confident in your interviewing skills? A structured hiring process can mean the difference between building a high-performing team or facing costly turnover.

This course is designed for managers, team leads, and decision-makers who want to confidently assess candidates, conduct structured interviews, and make objective hiring decisions. Whether you’re looking to strengthen your interview techniques, eliminate bias, or streamline hiring process, this course provides practical and actionable strategies to build a strong team. Through expert insights, real-world scenarios, and engaging videos, you’ll learn to: 1. Define job success criteria and structure interviews 2. Ask the right questions using behavioral and competency-based techniques 3. Avoid common hiring mistakes and unconscious bias 4. Use assessment scorecards for fair candidate comparison and data-driven decisions This course is designed for managers, team leaders, and decision-makers across industries who want to refine their hiring skills and build stronger teams. Whether you are a first-time manager or an experienced leader looking to enhance your interview techniques, this course provides practical, structured training to help you hire effectively and with confidence. No prior experience in hiring or interviewing is required. However, familiarity with basic management, workforce planning, and business communication skills for assessing candidates may be helpful. By the end of this course, learners will be able to conduct structured, bias-aware interviews, assess candidates using behavioral techniques and scorecards, and make confident, data-driven hiring decisions that lead to stronger team outcomes. They will also learn to avoid common hiring pitfalls and create a positive candidate experience that reflects their organization’s values.

In this course, you’ll explore structured hiring techniques to improve candidate assessment and build high-performing teams. Through real-world scenarios, expert insights, and tools like behavioral interview guides and assessment scorecards, you’ll learn to define job success criteria, conduct objective interviews, and reduce unconscious bias. You’ll also evaluate candidates with data-driven methods, enabling fair comparisons and stronger hiring decisions. By the end, you’ll be equipped to lead interviews with confidence, clarity, and precision.

What's included

19 videos4 readings1 assignment4 peer reviews2 discussion prompts

19 videosTotal 70 minutes
  • Effective Hiring: Interview Training for Managers 2 minutes
  • The Strategic Role of the Interviewer 4 minutes
  • Defining Job Success Criteria 6 minutes
  • Interview Process Overview 5 minutes
  • Legal Guidelines for Interviewers 3 minutes
  • Avoiding Bias in Hiring 4 minutes
  • Creating a Positive Candidate Experience 3 minutes
  • Introduction to Behavioral Interviewing 4 minutes
  • STAR Method in Practice 4 minutes
  • Active Listening Techniques 4 minutes
  • Asking Effective Follow-up Questions 3 minutes
  • Managing Challenging Interview Situations 3 minutes
  • Structuring Interview Flow and Time Management 3 minutes
  • Creating Objective Evaluation Criteria 4 minutes
  • Using Assessment Scorecards 4 minutes
  • Evaluating Candidates Holistically 3 minutes
  • Making and Communicating Decisions 4 minutes
  • Common Pitfalls and Keys to Success 4 minutes
  • Congratulations & Next Steps 2 minutes
4 readingsTotal 20 minutes
  • Welcome to the Course: Course Overview5 minutes
  • Recruiting Compliance in 2025: What You Need to Know 5 minutes
  • The STAR Method for Behavioral Interviews 5 minutes
  • Actively Addressing Unconscious Bias in Recruiting 5 minutes
1 assignmentTotal 20 minutes
  • Effective Hiring: Interview Training for Managers20 minutes
4 peer reviewsTotal 120 minutes
  • Hands-On-Learning: Establishing Hiring Criteria for a Job 20 minutes
  • Hands-On-Learning: Using Follow-Up Questions to Strengthen STAR Responses 20 minutes
  • Hands-On-Learning: Candidate Comparison Exercise 20 minutes
  • Project: Conducting a Full Hiring Simulation 60 minutes
2 discussion promptsTotal 10 minutes
  • Hiring with Precision: Identifying What Truly Matters5 minutes
  • The Final Call: Balancing Expertise and Team Fit 5 minutes

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