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⇱ Business Analysis Mastery: Planning, Skills, and Perspective | Coursera


Business Analysis Mastery: Planning, Skills, and Perspective

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Business Analysis Mastery: Planning, Skills, and Perspective

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Gain insight into a topic and learn the fundamentals.
4.7

94 reviews

Intermediate level

Recommended experience

6 hours to complete
Flexible schedule
Learn at your own pace

Gain insight into a topic and learn the fundamentals.
4.7

94 reviews

Intermediate level

Recommended experience

6 hours to complete
Flexible schedule
Learn at your own pace

What you'll learn

  • How to develop a comprehensive business analysis plan, including stakeholder engagement and governance strategies.

  • The importance of soft skills such as adaptability and behavioral characteristics in business analysis, with real-world applications.

  • Techniques for identifying performance improvements and effectively managing information to enhance business analysis outcomes.

Details to know

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Assessments

5 assignments

Taught in English

Build your subject-matter expertise

This course is part of the Certified Business Analysis Professional™ (CBAP®) Specialization
When you enroll in this course, you'll also be enrolled in this Specialization.
  • Learn new concepts from industry experts
  • Gain a foundational understanding of a subject or tool
  • Develop job-relevant skills with hands-on projects
  • Earn a shareable career certificate

There are 4 modules in this course

This advanced course, "Advanced Business Analysis Mastery," offers a deep dive into the intricacies of business analysis. Participants will gain expertise in planning, stakeholder engagement, governance, and information management. The course also emphasizes the importance of soft skills for business analysts, such as adaptability and effective communication. Learners will explore a range of perspectives relevant to business analysis, including Agile, Business Intelligence, IT, Business Architecture, and Business Process Management. By the course's conclusion, participants will have a comprehensive understanding of advanced business analysis concepts, the skills required to excel in this field, and the ability to approach complex business challenges with confidence and competence.

This course is ideal for experienced business analysts, project managers, and professionals involved in business analysis roles. It is tailored for individuals seeking to enhance their skills in planning, stakeholder engagement, and the application of various business analysis perspectives to drive organizational success. Participants should have a foundational understanding of business analysis principles and techniques. Prior experience in business analysis or related roles is beneficial. Familiarity with project management practices and basic business operations will enhance the learning experience. This course is suitable for those looking to advance their expertise in business analysis planning, skills, and perspectives, regardless of their prior knowledge level.

This module covers the critical aspects of planning and monitoring in business analysis. It includes techniques for developing a business analysis approach, engaging stakeholders, governance, information management, and identifying performance improvements.

What's included

17 videos3 readings2 assignments

17 videosTotal 95 minutes
  • Overview5 minutes
  • Technique glossary7 minutes
  • Plan business analysis approach part 17 minutes
  • Plan business analysis approach part 26 minutes
  • Plan stakeholder engagement6 minutes
  • Technique stakeholder list map or personas part 15 minutes
  • Technique stakeholder list map or personas part 26 minutes
  • Technique stakeholder list map or personas part 35 minutes
  • Technique stakeholder list map or personas part 47 minutes
  • Technique stakeholder list map or personas part 52 minutes
  • Technique organisational modelling7 minutes
  • Plan business analysis governance7 minutes
  • Plan business analysis information management6 minutes
  • Identify BA performance improvements part 14 minutes
  • Identify BA performance improvements part 26 minutes
  • Technique observation part 14 minutes
  • Technique observation part 25 minutes
3 readingsTotal 15 minutes
  • Welcome to the course5 minutes
  • Business analyst health check questions5 minutes
  • Reflection: Business analyst planning5 minutes
2 assignmentsTotal 20 minutes
  • Business analysis planning and monitoring16 minutes
  • Business analysis planning4 minutes

In this module, you will explore the essential soft and hard skills required for a successful Business Analyst. It covers behavioral characteristics, human skills, and the evolving role of a Business Analyst in today's landscape.

What's included

7 videos2 readings1 assignment

7 videosTotal 33 minutes
  • Introduction to soft skills2 minutes
  • Soft skills part 13 minutes
  • Soft skills part 25 minutes
  • Case study design sprint part 15 minutes
  • Case study design sprint part 25 minutes
  • Case study design sprint part 36 minutes
  • Human skills for a business analyst7 minutes
2 readingsTotal 10 minutes
  • Business analysis tools - Essentials5 minutes
  • How is the business analyst role evolving? - An interview with Igor5 minutes
1 assignmentTotal 14 minutes
  • Soft and hard skills for a business analyst14 minutes

This module introduces various perspectives that a Business Analyst may encounter in their role, including the Agile perspective, Business Intelligence perspective, IT perspective, Business Architecture perspective, and Business Process Management perspective.

What's included

18 videos1 reading1 assignment

18 videosTotal 101 minutes
  • Perspectives3 minutes
  • Agile part 16 minutes
  • Agile part 26 minutes
  • BI perspective part 14 minutes
  • BI perspective part 26 minutes
  • IT part 18 minutes
  • IT part 24 minutes
  • Business architecture part 16 minutes
  • Business architecture part 25 minutes
  • BPM part 17 minutes
  • BPM part 26 minutes
  • BPM part 32 minutes
  • Bonus video: Intro to agile part 16 minutes
  • Bonus video: Intro to agile part 24 minutes
  • Bonus video: Intro to agile part 37 minutes
  • Bonus video: Intro to agile part 46 minutes
  • Bonus video: Intro to agile part 57 minutes
  • Bonus video: Intro to agile part 67 minutes
1 readingTotal 5 minutes
  • Reflection: Business analyst perspectives5 minutes
1 assignmentTotal 14 minutes
  • Business analyst perspectives14 minutes

What's included

1 reading1 assignment

1 readingTotal 5 minutes
  • Final words5 minutes
1 assignmentTotal 30 minutes
  • Final assessment30 minutes

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Instructors

Instructor ratings
4.3 (25 ratings)
Starweaver
12 Courses84,789 learners

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Showing 3 of 94

NG
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Reviewed on Feb 23, 2026

Need some more hand on project practice along with tool knowledge.

AA
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Reviewed on May 23, 2025

Excellent dissemination of information. I understood all that was taught.

NI
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Reviewed on Aug 12, 2025

Perfect way to learn more and get the whole knowledge about BA from the expert

Frequently asked questions

To access the course materials, assignments and to earn a Certificate, you will need to purchase the Certificate experience when you enroll in a course. You can try a Free Trial instead, or apply for Financial Aid. The course may offer 'Full Course, No Certificate' instead. This option lets you see all course materials, submit required assessments, and get a final grade. This also means that you will not be able to purchase a Certificate experience.

When you enroll in the course, you get access to all of the courses in the Specialization, and you earn a certificate when you complete the work. Your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile.

Yes. In select learning programs, you can apply for financial aid or a scholarship if you can’t afford the enrollment fee. If fin aid or scholarship is available for your learning program selection, you’ll find a link to apply on the description page.

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