Emotional Intelligence: Cultivating Immensely Human Interactions
Emotional Intelligence: Cultivating Immensely Human Interactions
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What you'll learn
Explore the possibility of being simultaneously more emotionally attuned and professional at work.
Model how to deal with difficult or critical conversations and how to hold more productive conversations.
Recognize and understand how information is conveyed in a non-verbal manner.
Details to know
See how employees at top companies are mastering in-demand skills
There are 4 modules in this course
This course is a multi-media exploration into important intra- and interpersonal skills required for Emotional Intelligence. Professors Sanchez-Burks and Alexander teach a model that brings together all of the areas that are necessary to improve and take skills in the interpersonal space to the next level. People call these ‘soft skills’ when in fact they are the hardest part of great leadership and the biggest contributor to team success. Through theory, assessments, animated vignettes, and video clips, participants will be able to see themselves and others, as well as analyze their own and others’ behaviors. This is a skill-building course based on published research in multiple fields.
Welcome to Week 1: “Self-Awareness”. In the first lesson, you will explore the possibility of being simultaneously more emotionally attuned and professional at work, regardless of what stage of career you’re in. You will address the essential question: Do emotions have a place at work? In the second lesson, you will focus on the self, answering the essential question: How can knowing more about ourselves help us and help our connections with others?
What's included
12 videos10 readings1 assignment2 app items3 plugins
12 videos•Total 79 minutes
- Using Social Emotional Intelligence to foster Immensely Human Interactions (IHIs)/Intro to faculty•13 minutes
- The Science & Practice Behind SEI•10 minutes
- A Practical Model of Social Emotional Intelligence•8 minutes
- The Paradox of Acting “Professional”•8 minutes
- Exercise #1: How well can you tune-in and tune-out...•3 minutes
- Introducing Assessment #1•3 minutes
- Self-Assessment Debrief•9 minutes
- Using Social Emotional Intelligence to foster Immensely Human Interactions (IHIs)•2 minutes
- Insights from an Executive Guest Speaker: Sam Barnes•3 minutes
- Introducing Core Stories•8 minutes
- Happy Hour #1•9 minutes
- Organizing your course reflections and insights you cannot afford to forget•3 minutes
10 readings•Total 96 minutes
- Syllabus•10 minutes
- Pre-Course Survey•10 minutes
- Are First Impressions Accurate?•14 minutes
- Self-Assessment: How Emotionally Intelligent Are You?•10 minutes
- The Case for Mindful Engagement•10 minutes
- Thin Slices & First Impressions•10 minutes
- Welcome to the Meeting Debrief•10 minutes
- Personal Core Story Instructions•10 minutes
- Introduction to the Gamut Gallery•2 minutes
- Introduction to the Gamut Workbook•10 minutes
1 assignment•Total 30 minutes
- Lesson 1 Quiz•30 minutes
2 app items•Total 120 minutes
- Week 1: Self-Awareness•60 minutes
- Gallery Tool: Personal Core Story•60 minutes
3 plugins•Total 45 minutes
- Animated Vignette: "Trouble with my team"•15 minutes
- Animated Vignette: "Help for my colleague" •15 minutes
- Animated Vignette: "Welcome to the meeting"•15 minutes
Welcome to Week 2: “Self-Management”. In the third lesson, you will learn how to harness your emotions instead of suppressing them in order to make more accurate forecasts and better decisions. You will explore the essential question: How can emotions help us become wise? In the fourth lesson, you will begin to self-manage yourself to be able to project the 'you' you want to project to the other, whether that’s a group, a team, or another person. You will address the essential question: How can we manage social-emotions to increase resiliency?
What's included
6 videos7 readings1 assignment1 app item1 discussion prompt1 plugin
6 videos•Total 49 minutes
- Emotional Complexity & Wisdom•13 minutes
- Resiliency through Social Emotional Intelligence•10 minutes
- Self-Management Through Meditation•6 minutes
- Meditation Exercise•8 minutes
- Happy Hour #2•8 minutes
- Organizing your course reflections and insights you cannot afford to forget•3 minutes
7 readings•Total 70 minutes
- Prep Work for a Later Exercise: Your Pitch•10 minutes
- The ambivalent mind can be a wise mind: Emotional ambivalence increases judgment accuracy•10 minutes
- Innovation requires everyone in the band•10 minutes
- Your Pitch 2.0•10 minutes
- How Successful People Stay Calm•10 minutes
- How Stress Can Shrink Your Brain•10 minutes
- Can 10 Minutes of Meditation Make You More Creative?•10 minutes
1 assignment•Total 30 minutes
- Lesson 3 Quiz•30 minutes
1 app item•Total 60 minutes
- Week 2: Self-Management•60 minutes
1 discussion prompt•Total 20 minutes
- Meditation Practice•20 minutes
1 plugin•Total 15 minutes
- Animated Vignette: "Lost my temper with my team"•15 minutes
Welcome to Week 3: “Social-Awareness”. In lessons five and six, you will focus on how to make sense of others. You will not only learn why it is very difficult to be empathetic and take others’ perspectives, but also understand how to overcome these challenges. The essential questions you will explore are: What is lost when you rely on the spoken word? What is lost when you can read the emotions of a person but not the collective?
What's included
7 videos11 readings1 assignment1 app item1 discussion prompt1 plugin
7 videos•Total 31 minutes
- Accurately Reading Others•5 minutes
- Social Awareness•5 minutes
- Emotional Aperture•5 minutes
- Insights from Executive Guest Speaker: Gerald Johnson•2 minutes
- Field Activity•1 minute
- Happy Hour #3•8 minutes
- Organizing your course reflections and insights you cannot afford to forget•3 minutes
11 readings•Total 110 minutes
- How Well Do You Read Other People?•10 minutes
- The Expression and Recognition of Emotions in the Voice Across Five Nations•10 minutes
- What is Empathy and How is it Measured? + Empathy Quiz•10 minutes
- Is Team Emotional Composition Essential for Virtual Team Members’ Well-Being?•10 minutes
- [Optional] Validating Emotional Attention Regulation as a Component of Emotional Intelligence•10 minutes
- [Optional] How Leaders Can Optimize Teams’ Emotional Landscapes•10 minutes
- [Optional] Feeling Differently, Creating Together•10 minutes
- [Optional] EAM Assessment•10 minutes
- [Optional] Debrief EAM Test: Seeing the Forest (Not Just The Trees)•10 minutes
- Reading Group Emotions is Key to Transformational Leadership•10 minutes
- How Well Do You Know Your Team’s Emotional Landscape?•10 minutes
1 assignment•Total 30 minutes
- Lesson 5 Quiz•30 minutes
1 app item•Total 60 minutes
- Week 3: Reading and Interacting with Others•60 minutes
1 discussion prompt•Total 20 minutes
- Coffee Shop or Other Public Place•20 minutes
1 plugin•Total 2 minutes
- Animated Vignette: "Not reading the room"•2 minutes
Welcome to Week 4: “Social Acceleration”. In the seventh lesson, you will explore what it takes to work in a team or be a leader, answering the essential question: As with seeing a forest versus a tree, what is gained when you shift your focus from a person to people? In the eighth lesson, you will learn what can be gained from transformational mentors and coaches, as well as how having a big impact on others can lead you to build your own legacy. You will address the essential question: What do transformative mentors and lasting legacies have in common?
What's included
11 videos10 readings1 peer review2 app items1 discussion prompt
11 videos•Total 68 minutes
- Putting it all together to create extraordinary connections•8 minutes
- Building Trust•9 minutes
- Personal Change is Difficult•10 minutes
- Insights from Executive Guest Speaker: Emmanuel David•2 minutes
- Giving Feedback•10 minutes
- Insights from an Executive Guest Speaker: David Parent•6 minutes
- Legacy•7 minutes
- Revisit Self-Assessment•1 minute
- Happy Hour #4•9 minutes
- Conclusion•2 minutes
- Organizing your course reflections and insights you cannot afford to forget•3 minutes
10 readings•Total 100 minutes
- Scene from The Big Bang Theory: Penny's Wave of Affection for Sheldon•10 minutes
- [Optional] Emotional Acknowledgement•10 minutes
- [Optional] Reimagining the Office for Immensely Human Interactions•10 minutes
- Change Resistance Reflection Instructions•10 minutes
- Mr. Holland's Opus•10 minutes
- Self-Assessment - How Emotionally Intelligent Are You?•10 minutes
- 21-Day Plan Instructions•10 minutes
- Post-Course Survey•10 minutes
- [Supplemental] Emotional Intelligence: Cultivating Immensely Human Interactions - MOVE Series•10 minutes
- Continue Learning with Cheri Alexander•10 minutes
1 peer review•Total 60 minutes
- 21-Day Plan•60 minutes
2 app items•Total 120 minutes
- Week 4: Extraordinary Connections•60 minutes
- Gallery Tool: Change Resistance Reflection•60 minutes
1 discussion prompt•Total 20 minutes
- Revisit Self-Assessment•20 minutes
Instructors
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Arizona State University
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University of Maryland, College Park
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Arizona State University
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Showing 3 of 532
Reviewed on Sep 23, 2023
I learnt a lot from recognising and managing my own emotions to recognising and managing the emotions of others…
Reviewed on Nov 25, 2022
A simple and effective course to manage a complex subject such as emotions. Feeling Confident about social acceleration now!
Reviewed on Jun 16, 2023
This course was so much fun and informative. Cheri and Jeffrey are amazing teachers and I appreciate how transparent they were through this entire process. Thank you...
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