VOOZH about

URL: https://www.coursera.org/learn/operations

⇱ Supply Chain Operations | Coursera

Keep adding new skills with 10,000+ programs for $239 (usually $399). Save now.

Supply Chain Operations

136,972 already enrolled

Included with

Ask Coursera

Gain insight into a topic and learn the fundamentals.
4.8

4,339 reviews

Beginner level
No prior experience required
Flexible schedule
1 week at 10 hours a week
Learn at your own pace
90%
Most learners liked this course
Gain insight into a topic and learn the fundamentals.
4.8

4,339 reviews

Beginner level
No prior experience required
Flexible schedule
1 week at 10 hours a week
Learn at your own pace
90%
Most learners liked this course

Build your subject-matter expertise

This course is part of the Supply Chain Management Specialization
When you enroll in this course, you'll also be enrolled in this Specialization.
  • Learn new concepts from industry experts
  • Gain a foundational understanding of a subject or tool
  • Develop job-relevant skills with hands-on projects
  • Earn a shareable career certificate

There are 4 modules in this course

Have you ever wondered how products and services are created exactly the same thousands of times over? And how companies are able to smooth out operations to manufacture efficiently, effectively, and without any waste? How is such precision possible? The answer lies at the heart of operations. In the Supply Chain Operations course, we introduce and apply essential process improvement tools to achieve perfection. After completing this course, you will be able to apply the Six Sigma methodology for process improvement. You will demonstrate that you understand the basic tenets of the Lean philosophy that enables manufacturers to eliminate waste and make processes more efficient. Finally, you will be able to apply the tools that you just gained to improve a process of your own. This is an introductory course designed to provide you with a start on your learning journey in operations. You do not need to have any background in operations, but it would be beneficial if you had a basic understanding of business concepts, a working knowledge of spreadsheets, and ideally have mastered the Supply Chain Logistics course. Join me and we will learn together about operations!

Welcome to the exciting world of operations! This module introduces you to the professor who is teaching the courses in the Supply Chain Management Specialization. You will also discover the essential tools that help make operations better. By the end of this module, you'll know what to expect in the course and hopefully be as excited to learn about Supply Chain Operations as I will be to teach you. In addition, you will understand the major goals of optimizing Operations. You will also be able to recall the major foundations of Lean Thinking and the Theory of Constraints.

What's included

4 videos3 readings1 assignment3 discussion prompts

4 videos•Total 16 minutes
  • What is Supply Chain Operations?•1 minute
  • The Goals of Operations: Speed, Flexibility, Quality, and Cost•4 minutes
  • Lean Operations•6 minutes
  • Theory of Constraints•4 minutes
3 readings•Total 55 minutes
  • Is this course for me?•10 minutes
  • "Lean Thinking" by Womack and Jones•15 minutes
  • "The Goal" by Goldratt•30 minutes
1 assignment•Total 30 minutes
  • The Goals of Operations•30 minutes
3 discussion prompts•Total 35 minutes
  • Introductions•10 minutes
  • Lean Thinking•10 minutes
  • Theory of Constraints•15 minutes

In Lean Inventory, we will focus on the application of lean principles to a core concern of Supply Chain Management - Inventory. By the end of this module, you'll know how to calculate the Economic Order Quantity, which is an popular method of managing inventory. In addition, you will be able to quantify the uncertainty of demand and logistical execution to select the right level of safety stock. Finally, you will be able to determine the size of a Kanban bin by calculating lead-time-demand.

What's included

4 videos6 readings1 assignment

4 videos•Total 26 minutes
  • Lean Inventory•7 minutes
  • Screencast - Economic Order Quantity•6 minutes
  • Screencast - Safety Stock Calculation•8 minutes
  • Kanban•4 minutes
6 readings•Total 104 minutes
  • Economic Order Quantity Terms and Notation•2 minutes
  • The EOQ Calculation•15 minutes
  • Safety Stock Terms and Calculation•2 minutes
  • The Safety Stock Calculation•15 minutes
  • Kanban•10 minutes
  • Lean Inventory Quiz Instructions•60 minutes
1 assignment•Total 30 minutes
  • Lean Inventory•30 minutes

Six Sigma is an overview of the Six Sigma Quality System. We start by reviewing the different quality systems that were popular in the past. The main takeaway is an understanding of the DMAIC methodology. By the end of this module, you will be able to apply the DMAIC methodology to improve a process.

What's included

6 videos2 readings1 assignment1 peer review5 discussion prompts

6 videos•Total 24 minutes
  • From "Quality is Free" to "Six Sigma"•6 minutes
  • DMAIC and the Define Stage•2 minutes
  • Screencast of DMAIC and the Measure Stage•4 minutes
  • Screencast of DMAIC and the Analyze Stage•5 minutes
  • Screencast of DMAIC and the Improve Stage•5 minutes
  • Screencast of DMAIC and the Control Stage•3 minutes
2 readings•Total 35 minutes
  • Summary of the DMAIC Example•5 minutes
  • Some more Six Sigma Examples•30 minutes
1 assignment•Total 30 minutes
  • Quality Management and the DMAIC Methodology•30 minutes
1 peer review•Total 60 minutes
  • Six Sigma Case Studies•60 minutes
5 discussion prompts•Total 50 minutes
  • What should happen after the Define Stage?•10 minutes
  • What should happen after the Measure Stage?•10 minutes
  • What should happen after the Analyze Stage?•10 minutes
  • What should happen after the Improve Stage?•10 minutes
  • What should happen after the Control Stage?•10 minutes

In Lean Six Sigma, you will apply all the tools you learned in this course to a project of your choosing. You will be able to show that you not only mastered the lean tools, but also the six sigma methodology to improve processes. After completing this module, you will not only have a better process, but also the ability to improve any process in a systematic manner.

What's included

1 video2 readings1 peer review

1 video•Total 4 minutes
  • The Lean Six Sigma Toolkit•4 minutes
2 readings•Total 15 minutes
  • The Road to Lean Six Sigma•10 minutes
  • Selecting a Great Lean Six Sigma Project•5 minutes
1 peer review•Total 180 minutes
  • Lean Six Sigma•180 minutes

Earn a career certificate

Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.

Instructor

Instructor ratings
4.8 (862 ratings)
Rutgers the State University of New Jersey
17 Courses•455,649 learners

Explore more from Business Strategy

Why people choose Coursera for their career

👁 Image

Felipe M.

Learner since 2018
"To be able to take courses at my own pace and rhythm has been an amazing experience. I can learn whenever it fits my schedule and mood."
👁 Image

Jennifer J.

Learner since 2020
"I directly applied the concepts and skills I learned from my courses to an exciting new project at work."
👁 Image

Larry W.

Learner since 2021
"When I need courses on topics that my university doesn't offer, Coursera is one of the best places to go."
👁 Image

Chaitanya A.

"Learning isn't just about being better at your job: it's so much more than that. Coursera allows me to learn without limits."

Learner reviews

  • 5 stars

    81.59%

  • 4 stars

    14.78%

  • 3 stars

    2.32%

  • 2 stars

    0.50%

  • 1 star

    0.78%

Showing 3 of 4339

SK
·

Reviewed on Oct 31, 2020

The course is more practical than concentrating on theory by giving interesting assignments which makes the concepts to students more interactive, interesting and easy to understand.

VV
·

Reviewed on Jan 30, 2021

This course was not easy, but very fulfilling to complete. I suggest that anyone wishing to complete this course must have decent knowledge of Microsoft Excel and a good idea of algebra.

JP
·

Reviewed on Jul 28, 2019

This is a very good course. The introduction of the Lean Six Sigma concept and how it applies to operation efficiency is very important to understand this part of the supply chain

Frequently asked questions

To access the course materials, assignments and to earn a Certificate, you will need to purchase the Certificate experience when you enroll in a course. You can try a Free Trial instead, or apply for Financial Aid. The course may offer 'Full Course, No Certificate' instead. This option lets you see all course materials, submit required assessments, and get a final grade. This also means that you will not be able to purchase a Certificate experience.

When you enroll in the course, you get access to all of the courses in the Specialization, and you earn a certificate when you complete the work. Your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile.

Yes. In select learning programs, you can apply for financial aid or a scholarship if you can’t afford the enrollment fee. If fin aid or scholarship is available for your learning program selection, you’ll find a link to apply on the description page.

Financial aid available,

¹ Some assignments in this course are AI-graded. For these assignments, your data will be used in accordance with Coursera's Privacy Notice.