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Microsoft 365 Foundations: Copilot Chat & Prompting

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Microsoft 365 Foundations: Copilot Chat & Prompting

Included with

Gain insight into a topic and learn the fundamentals.
Beginner level

Recommended experience

2 hours to complete
Flexible schedule
Learn at your own pace
Gain insight into a topic and learn the fundamentals.
Beginner level

Recommended experience

2 hours to complete
Flexible schedule
Learn at your own pace

What you'll learn

  • Navigate and personalize the Microsoft 365 environment

  • Use Microsoft Copilot responsibly with effective prompting

  • Turn AI outputs into reusable workplace assets

Details to know

Shareable certificate

Add to your LinkedIn profile

Recently updated!

June 2026

Assessments

15 assignments

Taught in English

Build your subject-matter expertise

This course is part of the Microsoft 365 Foundations: Work, Meet, Share & Create Specialization
When you enroll in this course, you'll also be enrolled in this Specialization.
  • Learn new concepts from industry experts
  • Gain a foundational understanding of a subject or tool
  • Develop job-relevant skills with hands-on projects
  • Earn a shareable career certificate

There are 3 modules in this course

Build essential Microsoft 365 and Copilot skills used by professionals worldwide to work more confidently and efficiently. In this course, you’ll learn how to navigate the Microsoft 365 home page, personalize your workspace, and start using Microsoft Copilot responsibly for everyday work tasks. By the end, you’ll be able to find apps faster, write clearer prompts, and turn one‑off AI interactions into reusable work assets, helping you save time and reduce friction in daily workflows.

Why This Course Matters Microsoft 365 is used by millions of organizations globally, and AI tools like Copilot are becoming part of everyday work. Knowing how to navigate the platform and use Copilot effectively helps professionals stay productive, organized, and confident as AI becomes more common across roles and industries. Career Impact Foundational Microsoft 365 and AI literacy skills are increasingly relevant across administrative, operations, business, and early‑career roles. Employers value professionals who can use Copilot responsibly, communicate clearly with AI tools, and manage digital work more efficiently. This course builds practical, transferable skills that apply across a wide range of roles and career paths. Course Overview This short, beginner‑friendly course (~2 hours) is designed for learners who want practical results fast. No Copilot license is required. Lessons go in depth and provide ample hands‑on practice using M365 Copilot (Basic) as an AI agent to support real, everyday workplace tasks. What You’ll Learn • Navigate and personalize Microsoft 365 • Use Copilot responsibly without a license • Build effective AI prompts • Create reusable AI‑powered assets What Makes This Course Unique ✔ Short, focused format for busy professionals ✔ No Copilot license required ✔ Practical prompting and AI best practices ✔ Beginner‑friendly with immediate workplace value Who Should Take This Course This course is ideal for business professionals, administrators, students, job seekers, and anyone new to Microsoft 365 or Copilot who wants to build confidence using AI‑assisted tools at work. Enroll now to build strong Microsoft 365 and Copilot foundations you can apply immediately.

Welcome to the Microsoft 365 Copilot module, where you'll get acquainted with its streamlined, intuitive home page. You'll learn how to navigate this virtual office environment, effortlessly accessing your favorite Microsoft Office apps and content. Discover how to customize and personalize the home page to suit your needs, ensuring you feel right at home. By the end of this module, you'll confidently manage your Microsoft 365 experience, making your workflow more efficient and enjoyable.

What's included

9 videos2 readings4 assignments

9 videos•Total 12 minutes
  • Access Microsoft 365 from Home•1 minute
  • Navigate the Microsoft 365 Home Page•2 minutes
  • Customize the Left Navigation Pane in Microsoft 365•1 minute
  • Find Your Apps in Microsoft 365•1 minute
  • Use the Search Feature to Quickly Locate Content in Microsoft 365•2 minutes
  • Add or Change Your Profile Picture•1 minute
  • Change Language, Time, and Date Settings for a Profile•2 minutes
  • Change the Appearance of Your Microsoft 365 Environment•1 minute
  • Change the Theme in Microsoft 365•1 minute
2 readings•Total 6 minutes
  • Navigate the Interface and Search for Content •3 minutes
  • Lesson: Personalize Your Microsoft 365 Experience•3 minutes
4 assignments•Total 13 minutes
  • Brain Boost 1•4 minutes
  • Activity: Pin an App from the Microsoft 365 Copilot Home Page•3 minutes
  • Brain Boost 2•3 minutes
  • Activity: Customize Your M365 Home Page•3 minutes

Welcome to the Microsoft 365 Copilot Basic module, where you’ll discover how to harness the power of Copilot without needing a license. You’ll learn how to effectively understand and access Copilot, apply best practices for daily AI use, and develop strong prompting habits to achieve optimal results. By the end of this module, you'll be able to confidently use Copilot for everyday tasks and leverage its capabilities to improve productivity.

What's included

10 videos3 readings5 assignments

10 videos•Total 16 minutes
  • Transform Your Daily Work with Copilot•2 minutes
  • Learn Best Practices for Daily AI Use•6 minutes
  • Get Started with Copilot Without a License•1 minute
  • Apply the Dos and Don'ts of AI Use•4 minutes
  • Ask Copilot for Fast Info•1 minute
  • Provide Context to Improve AI Responses•1 minute
  • Assign AI a Role•0 minutes
  • Guide AI with Examples•1 minute
  • Add Constraints to Guide AI Results •1 minute
  • Specify the Desired Output Format•1 minute
3 readings•Total 9 minutes
  • Introduction to AI•3 minutes
  • Build Good Prompting Habits•3 minutes
  • Lesson: Prompt Engineering In Depth•3 minutes
5 assignments•Total 17 minutes
  • Brain Boost 1•3 minutes
  • Activity: Try Your First Copilot Prompt•3 minutes
  • Brain Boost 2•3 minutes
  • Brain Boost 3•3 minutes
  • Activity: Build a Power Prompt•5 minutes

Welcome to the module on Microsoft 365 Copilot Basic, where you'll transform your understanding of prompting into creating reusable assets. You'll learn how to write clearer prompts for better responses, add files for enhanced context and accuracy, and explore prompt examples to kick-start your projects. By mastering these skills, you'll leverage Copilot to achieve more meaningful and productive outputs, reducing rework and enhancing your day-to-day efficiency.

What's included

12 videos3 readings6 assignments

12 videos•Total 17 minutes
  • Prompt Like a Professional•3 minutes
  • Add Files for Reference to Your Copilot Chats•2 minutes
  • Explore Prompts in the Copilot Prompt Gallery•2 minutes
  • Create Content From the Microsoft 365 Home Page•1 minute
  • Share a Prompt with a Coworker•1 minute
  • Create a Copilot Page from a Chat•1 minute
  • Enhance Your Page Content With Copilot•2 minutes
  • Create a Word Document from a Copilot Page•1 minute
  • Save a Prompt in Copilot•2 minutes
  • Manage Your Copilot Chats in Microsoft 365•2 minutes
  • Summarize Long Documents with Copilot•1 minute
  • Draft Messages with Copilot•1 minute
3 readings•Total 9 minutes
  • Master Prompting•3 minutes
  • Reuse Prompts and Responses•3 minutes
  • Lesson: Manage and Enhance Copilot Chats•3 minutes
6 assignments•Total 25 minutes
  • Brain Boost 1•3 minutes
  • Activity: Strengthen a Weak Prompt Using RTCF•5 minutes
  • Brain Boost 2•4 minutes
  • Activity: Refine Your Page with Copilot•5 minutes
  • Brain Boost 3•3 minutes
  • Activity: Summarize a Document with Copilot•5 minutes

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Instructor

Knowledge Accelerators
31 Courses•429,670 learners

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Frequently asked questions

No. This course is designed for beginners and guides you step by step.

No. You’ll learn how to use Copilot features that don’t require a license. This course covers M365 Copilot (Basic).

The course focuses on navigating the Microsoft 365 home page and using Copilot for everyday tasks.

A focused learner can complete the course in about 2 hours.

It’s very practical, with guided practice using Copilot for real workplace tasks.

Yes. You’ll build confidence using Copilot responsibly and effectively for daily work.

Absolutely. It’s ideal for anyone building foundational Microsoft 365 and AI skills.

You’ll gain navigation, prompting, and AI‑assisted productivity skills you can use immediately.

It builds practical, transferable skills that apply across many roles and career paths.

This course gives you practical Microsoft 365 and Copilot skills you can use immediately at work—without a license—and earn a certificate to showcase your readiness for AI‑enabled roles.

To access the course materials, assignments and to earn a Certificate, you will need to purchase the Certificate experience when you enroll in a course. You can try a Free Trial instead, or apply for Financial Aid. The course may offer 'Full Course, No Certificate' instead. This option lets you see all course materials, submit required assessments, and get a final grade. This also means that you will not be able to purchase a Certificate experience.

When you enroll in the course, you get access to all of the courses in the Specialization, and you earn a certificate when you complete the work. Your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile.

Yes. In select learning programs, you can apply for financial aid or a scholarship if you can’t afford the enrollment fee. If fin aid or scholarship is available for your learning program selection, you’ll find a link to apply on the description page.

Financial aid available,