Microsoft 365 Foundations: Outlook, Teams & Viva
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Microsoft 365 Foundations: Outlook, Teams & Viva
This course is part of Microsoft 365 Foundations: Work, Meet, Share & Create Specialization
Instructor: Keith Gibson
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What you'll learn
Collaborate and communicate effectively using Outlook, Microsoft Teams, and Viva tools
Organize emails, contacts, and workflows to manage information and stay productive
Share files, co-edit documents, and work seamlessly with teams across Microsoft 365
Skills you'll gain
Details to know
June 2026
40 assignments
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There are 9 modules in this course
Build essential Microsoft 365 collaboration skills used in today’s workplace to communicate effectively, manage information, and work seamlessly with teams. In this course, you’ll learn how to manage email and contacts in Outlook Online, collaborate in Microsoft Teams, and use Viva tools to stay connected and productive. By the end, you’ll be able to work more efficiently, stay organized, and collaborate confidently across Microsoft 365 tools.
Why This Course Matters Strong collaboration and communication skills are critical in modern work environments. Microsoft 365 tools like Outlook, Teams, and Viva are widely used across industries to manage communication, coordinate work, and collaborate in real time. Learning how to use these tools effectively helps you stay organized, reduce inefficiencies, and work better with others. Career Impact Microsoft 365 collaboration skills are valuable across roles in business, administration, project coordination, customer service, operations, and more. Employers look for professionals who can manage communication, collaborate in teams, and use workplace tools effectively to improve productivity and teamwork. Course Overview This beginner‑friendly course (~6 hours) is designed for learners who want practical, real‑world results fast. You’ll gain hands-on experience using Outlook Online, Microsoft Teams, and Viva tools to manage communication, organize your work, and collaborate with others, with some features dependent on your Microsoft 365 plan. By the end, you’ll be confident using Microsoft 365 to streamline daily tasks and improve team collaboration. What You’ll Learn • Create, send, and manage emails in Outlook Online • Organize your inbox using categories, folders, and filters • Manage contacts and groups for better communication • Use Microsoft Teams chats, channels, and conversations • Share files, co-edit documents, and collaborate in real time • Customize Outlook and Teams settings for productivity • Engage with colleagues using Viva Engage • Discover and use learning resources in Viva Learning What Makes This Course Unique ✔ Hands-on use of real Microsoft 365 collaboration tools ✔ Covers communication, teamwork, and productivity in one course ✔ Beginner-friendly with immediate workplace value ✔ Focus on practical, everyday collaboration tasks Who Should Take This Course** Ideal for business professionals, students, administrators, job seekers, and anyone who wants to improve their collaboration and communication skills using Microsoft 365 tools. Enroll now to strengthen your collaboration skills, work more efficiently with your team, and get more done with Microsoft 365 every day. **This course is designed for professionals using Microsoft 365 in a workplace environment. Some features may require a business/enterprise subscription. Please note that Microsoft 365 has different versions and subscription levels, so your interface and available features may differ depending on the plan you are using.
Dive into the essentials of Outlook Online, part of Microsoft 365, and master the art of efficient email management. You'll learn how to create, reply to, and forward messages, ensuring seamless communication. Explore the use of attachments and signatures to enhance your emails and streamline your workflow. By the end of this module, you'll be equipped with the skills to manage your messages effectively and navigate Outlook Online with confidence.
What's included
8 videos2 readings4 assignments
8 videos•Total 8 minutes
- Launch Outlook Online•1 minute
- Create a New Message in Outlook •1 minute
- Reply to a Message in Outlook Online•1 minute
- Forward a Message in Outlook Online•1 minute
- Attach a File from Your Computer to an Outlook Email•1 minute
- Delete a Message in Outlook •1 minute
- Add or Modify a Mail Signature In Outlook Online•2 minutes
- Insert a Signature Manually in Outlook Online•1 minute
2 readings•Total 6 minutes
- Get Started with Outlook Online•3 minutes
- Get Started with Signatures•3 minutes
4 assignments•Total 14 minutes
- Brain Boost 1•4 minutes
- Activity: Create and Send a Professional Email in Outlook•4 minutes
- Brain Boost 2•3 minutes
- Activity: Create a Signature•3 minutes
Welcome to the Categorize and Filter Your Outlook Online Inbox module! In this module, you'll discover how to efficiently manage your email workflow using Microsoft Outlook's powerful organizational tools. You'll learn how to work with categories, utilize folders and favorites, apply filters, change views to streamline your inbox. By mastering these features, you'll enhance your productivity and ensure that you stay on top of high-volume email communications with ease. Dive in and transform your email management skills with Outlook Online!
What's included
15 videos4 readings8 assignments
15 videos•Total 14 minutes
- Optimize Inbox Organization and Efficiency in Outlook Online•2 minutes
- Create a New Category in Outlook Online•1 minute
- Categorize Mail in Outlook Online•1 minute
- Edit a Category Name in Outlook Online•1 minute
- Add a Folder in Outlook Online•1 minute
- Rename a Folder in Outlook Online•1 minute
- Move or Rename Favorite Folders in Outlook Online•1 minute
- Add Folders to Favorites in Outlook Online•0 minutes
- Add a Group as a Favorite in Outlook Online•1 minute
- Create a Mail Rule in Outlook Online•2 minutes
- Turn the Focused Inbox On or Off •1 minute
- Use Search Built-In Filters•1 minute
- Search the Mail View •1 minute
- Search for a Deleted Item •0 minutes
- Filter Search Results in Outlook Online•1 minute
4 readings•Total 12 minutes
- Work with Categories and Organize•3 minutes
- Work with Folders and Favorites•3 minutes
- Work with Filters and Views•3 minutes
- Lesson: Search the Inbox•3 minutes
8 assignments•Total 30 minutes
- Brain Boost 1•3 minutes
- Activity: Add a Category•4 minutes
- Brain Boost 2•3 minutes
- Activity: Manage Folders and Favorites•5 minutes
- Brain Boost 3•3 minutes
- Activity: Filter and Organize Your Inbox•5 minutes
- Brain Boost 4•3 minutes
- Activity: Search for Important Messages in Outlook•4 minutes
Welcome to the Manage Groups and Contacts in Outlook Online module! You'll dive into the essentials of efficiently managing your contacts and groups within Outlook Online, part of Microsoft 365. You'll learn how to use the People feature to streamline communication and collaboration with coworkers and clients. Discover how to create, view, and manage contact groups to keep your contacts organized and easily accessible. By the end of this module, you'll be equipped to optimize your Outlook Online experience, enhancing your productivity and connectivity.
What's included
15 videos3 readings6 assignments
15 videos•Total 15 minutes
- Create a New Outlook Online Contact•2 minutes
- Edit a Contact •1 minute
- Delete a Contact in Outlook Online•1 minute
- Filter Contacts •1 minute
- Change the Display Settings for Contacts•1 minute
- Create a Contact from an Outlook Online Message•1 minute
- Start a Chat with a Contact•1 minute
- Send a Message to a Contact in Outlook Online•1 minute
- Create a Group in Outlook Online•2 minutes
- Edit a Group in Outlook Online•1 minute
- Create a Group Conversation in Outlook Online•1 minute
- Add Members to a Group in Outlook Online•1 minute
- Remove Someone from an Outlook Online Group•1 minute
- Search and Join a Group in Outlook Online•1 minute
- Leave or Unfollow a Group in Outlook Online•1 minute
3 readings•Total 9 minutes
- Manage Contacts•3 minutes
- Chat with Contacts•3 minutes
- Work with Groups•3 minutes
6 assignments•Total 24 minutes
- Brain Boost 1•4 minutes
- Activity: Create Contacts•4 minutes
- Brain Boost 2•3 minutes
- Activity: Chat with a Contact•5 minutes
- Brain Boost 3•3 minutes
- Activity: Create and Edit a Contact Group•5 minutes
Dive into the world of Microsoft Teams, a dynamic collaboration platform that revolutionizes communication within organizations. In this module, you'll learn how to create and manage teams and channels, enabling seamless collaboration on projects. You'll explore the nuances between private chats and team conversations, mastering how to use each effectively. Additionally, you'll gain insights into integrating Microsoft Teams with OneDrive and SharePoint, optimizing file management and sharing. By the end of this module, you'll be equipped to leverage Microsoft Teams for efficient communication and collaboration, enhancing productivity across your organization. ***Microsoft 365 features vary by subscription, app version, and organization settings. For example, some Teams features shown may require a business, enterprise, or other qualifying Microsoft 365 plan and may not be available to all learners.
What's included
10 videos2 readings4 assignments
10 videos•Total 19 minutes
- Launch Microsoft Teams Online•1 minute
- Explore Microsoft Teams•3 minutes
- Understand Chats and Teams•5 minutes
- Explore Channels in Microsoft Teams•2 minutes
- Differentiate Between OneDrive, SharePoint, and Microsoft Teams•2 minutes
- Create a Team From Scratch•1 minute
- Start a Chat in Microsoft Teams•1 minute
- Create a Channel•1 minute
- Start a Team Post•1 minute
- Manage Notifications for a Team's Channel and Mentions•1 minute
2 readings•Total 6 minutes
- Navigate Teams•3 minutes
- Work in Teams•3 minutes
4 assignments•Total 16 minutes
- Brain Boost 1•3 minutes
- Activity: Navigate Teams•5 minutes
- Brain Boost 2•3 minutes
- Activity: Start a New Teams Chat•5 minutes
Welcome to the module on mastering the updated Chats and Channels experience in Microsoft Teams. You’ll learn how to efficiently navigate and communicate using the streamlined interface, which consolidates messages, meeting updates, and team comments into one cohesive view. By the end of this module, you’ll be equipped to manage your communications like a Microsoft Teams expert, enhancing your productivity and efficiency in today’s fast-paced environment.***Microsoft 365 features vary by subscription, app version, and organization settings. For example, some Teams features shown may require a business, enterprise, or other qualifying Microsoft 365 plan and may not be available to all learners.
What's included
9 videos2 readings4 assignments
9 videos•Total 12 minutes
- Understand the Chats and Channels Experience•2 minutes
- Customize the Chat View•2 minutes
- Manage the Chat Pane View•1 minute
- Open a File in a Team Channel•1 minute
- Use Custom Sections to Organize Conversations•1 minute
- Respond to a New Chat in Microsoft Teams•1 minute
- Start a New Post in a Channel•1 minute
- React with an Emoji•2 minutes
- @Mention a Team Member in a Post•1 minute
2 readings•Total 6 minutes
- Get Started with Chats and Channels•3 minutes
- Navigate and Communicate Using the Chat Pane•3 minutes
4 assignments•Total 13 minutes
- Brain Boost 1•3 minutes
- Activity: Explore the Chat Pane•3 minutes
- Brain Boost 2•3 minutes
- Activity: Organize and Engage in Microsoft Teams Chats•4 minutes
Dive into the world of Microsoft Teams and discover how it transforms collaboration by integrating the robust capabilities of Microsoft 365. You'll learn how to seamlessly incorporate tools like Word and Excel into your meetings and chats, enabling real-time co-authoring and streamlined teamwork. Explore how to access and add apps to your teams, share files, and collaborate effectively, all within a single platform. By the end of this module, you'll understand why Microsoft Teams is the preferred choice for thousands of organizations and how you can harness its full potential to drive collaboration and productivity. ***Microsoft 365 features vary by subscription, app version, and organization settings. For example, some Teams features shown may require a business, enterprise, or other qualifying Microsoft 365 plan and may not be available to all learners.
What's included
9 videos2 readings4 assignments
9 videos•Total 17 minutes
- Work Seamlessly with Microsoft 365 in Teams•3 minutes
- Access and Browse the Teams Store•1 minute
- Use the Polls App•2 minutes
- Access the Updates App•2 minutes
- Share and Collaborate on Files in Teams•2 minutes
- Co-edit a Document in Teams•2 minutes
- Add a Whiteboard to a Meeting•2 minutes
- Send a Loop Component in Teams Chat•1 minute
- Search Messages, People, or Files•1 minute
2 readings•Total 6 minutes
- Use Apps and Integration•3 minutes
- Drive Collaboration•3 minutes
4 assignments•Total 12 minutes
- Brain Boost 1•3 minutes
- Activity: Work With Apps•3 minutes
- Brain Boost 2•3 minutes
- Activity: Collaborate in Teams •3 minutes
Welcome to the Personalize Outlook and Teams and Change Desired Settings module! You'll dive into the advanced personalization features of Microsoft 365, empowering you to tailor the interface and functionality to suit your preferences. You'll learn how to customize settings such as the default Start page, activate Dark mode, and manage notifications. Additionally, you'll explore how to personalize your experience in Outlook Online and Teams, ensuring that these tools work seamlessly for your unique needs. Get ready to take control and enhance your productivity with these powerful customization options! ***Microsoft 365 features vary by subscription, app version, and organization settings. For example, some Teams features shown may require a business, enterprise, or other qualifying Microsoft 365 plan and may not be available to all learners.
What's included
10 videos2 readings4 assignments
10 videos•Total 15 minutes
- Set Out of Office Replies •2 minutes
- Activate or Deactivate Dark Mode •1 minute
- Customize the Mail Notification Settings•2 minutes
- Change the Mail Layout Settings•2 minutes
- Manage Spell Check Settings While Replying to an Email Message•1 minute
- Change Notifications•1 minute
- Manage Notifications for a Team's Channel and Mentions•1 minute
- Change the Language•1 minute
- Change the Theme•1 minute
- Change Your Availability Status•2 minutes
2 readings•Total 6 minutes
- Edit Outlook Online Settings•3 minutes
- Manage Settings for Microsoft Teams•3 minutes
4 assignments•Total 15 minutes
- Brain Boost 1•4 minutes
- Activity: Customize Outlook Online•3 minutes
- Brain Boost 2•4 minutes
- Activity: Customize Microsoft Teams•4 minutes
Welcome to the Get Started with Viva Engage module! You'll dive into the world of Viva Engage, a dynamic social network designed to enhance collaboration within and beyond your organization. You'll learn how to explore the intuitive interface, manage your profile, and effectively utilize the Home Feed to post conversations, attach files, and connect with colleagues. Embrace seamless collaboration and unlock the full potential of Viva Engage in your professional interactions. ***Microsoft 365 features vary by subscription, app version, and organization settings. For example, some Teams and Viva features shown may require a business, enterprise, or other qualifying Microsoft 365 plan and may not be available to all learners.
What's included
8 videos2 readings4 assignments
8 videos•Total 9 minutes
- Viva Engage Overview•2 minutes
- Change the Profile Picture•1 minute
- Change the Display Language•1 minute
- Use the Home Feed•1 minute
- Post a Conversation•1 minute
- Like a Conversation•1 minute
- Add a GIF to a Conversation•1 minute
- Attach a File to a Conversation in a Community•1 minute
2 readings•Total 6 minutes
- Explore Viva Engage•3 minutes
- Use the Home Feed•3 minutes
4 assignments•Total 16 minutes
- Brain Boost 1•3 minutes
- Activity: Access and Explore Viva Engage•5 minutes
- Brain Boost 3•4 minutes
- Activity: Practice with Conversations •4 minutes
Welcome to the world of Microsoft Viva Learning, your gateway to personal and professional growth. In this module, you’ll discover how to harness the power of Viva Learning to enhance your skills and knowledge. You’ll learn how to add interests for personalized course recommendations, effectively browse, share, and bookmark content, and navigate the extensive library of courses available. Whether you're looking to delve into Assistive Technology, Graphic Design, or improve your team management skills, this module empowers you to take control of your learning journey. ***Microsoft 365 features vary by subscription, app version, and organization settings. For example, some Teams and Viva features shown may require a business, enterprise, or other qualifying Microsoft 365 plan and may not be available to all learners.
What's included
4 videos1 reading2 assignments
4 videos•Total 5 minutes
- Understand Viva Learning •2 minutes
- Browse Courses by Type •1 minute
- Bookmark a Course•1 minute
- Share a Course•1 minute
1 reading•Total 3 minutes
- Learning with Viva•3 minutes
2 assignments•Total 8 minutes
- Brain Boost•3 minutes
- Activity: Start Browsing Courses in Viva Learning•5 minutes
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Frequently asked questions
No—this course is beginner-friendly and designed for learners with little or no prior experience with Outlook, Teams, or Viva tools.
You’ll learn how to use Outlook Online, Microsoft Teams, Viva Engage, and Viva Learning to communicate, collaborate, and stay productive.
The course takes approximately 6 hours to complete and is structured into focused modules that provide a deeper, hands-on exploration of Microsoft 365 tools to build real-world collaboration skills.
More questions
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