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URL: https://docs.datadoghq.com/real_user_monitoring/managed_archive/

⇱ Managed Archive

For AI agents: A markdown version of this page is available at https://docs.datadoghq.com/real_user_monitoring/managed_archive.md. A documentation index is available at /llms.txt.

Managed Archive

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Overview

Datadog’s RUM without Limits provides an accurate, long-term overview of application health and performance, even if only a fraction of session data is retained by retention filters. But any session can be useful to solve an unexpected support ticket, perform a compliance audit, or conduct a retroactive investigation.

RUM Managed Archive acts as a safety net, enabling teams to:

  • Store everything: Store all sessions for several months automatically
  • Recover on demand: Bring back specific sessions for full investigation
  • Investigate in depth: Explore recovered sessions like regularly retained sessions

Common use cases include:

  • Recovering a session not captured by retention filters to resolve a customer support ticket
  • Auditing sessions from a specific time window to meet compliance or internal mandates
  • Investigating sessions retroactively after a production incident or regression
  • Extending session retention for longer investigation without the pressure to lose data

How it works

After you enable Managed Archive, all ingested sessions (excluding Synthetic Monitoring sessions) are stored automatically for the configured storage period. These sessions are accessible in a dedicated Managed Archive UI, separate from the RUM Explorer.

All stored sessions, including sessions retained by retention filters or already recovered, are shown in the Managed Archive UI. A set of session tags and attributes are available to help you navigate and identify sessions to recover:

AttributeDescription
@account.idAccount ID
@application.idRUM application ID
@session.idUnique session ID
@timestampTimestamp of the session
@usr.anonymous_idAnonymous user ID
@usr.idUser ID
countryCountry of the session
serviceService name
versionApplication version

Once a session is recovered, the corresponding row in the Managed Archive UI is visually marked and the session becomes available in the RUM Explorer.

Permissions

Access to Managed Archive and Recovery is controlled through role-based access control (RBAC):

PermissionCapabilityDefault Role
RUM Managed Archive ReadView the Managed Archive configuration and stored sessions, but cannot edit the configuration or recover sessionsStandard
RUM Managed Archive Config WriteTurn session storage on or off for an applicationAdmin
RUM Recovery IndexRecover sessionsAdmin

Setup

To use this feature, your organization must use RUM without Limits.

To enable session storage for an application:

  1. In Datadog, navigate to Digital Experience > Real User Monitoring > Manage Applications.
  2. Select your application.
  3. Go to Routing > Managed Archive.
  4. Toggle Enable Managed Archive on and select the storage period.
It takes 24 hours for a newly ingested session to appear in the Managed Archive.

Configuration is done at the application level, which means you can apply different storage strategies per application.

Recover sessions

In the Managed Archive UI, click Recover on the row of the session you want to recover.

Recovered sessions are available for 30 days with all their events and attributes. Recovered sessions have the same investigation capabilities as sessions retained by a retention filter

After recovering a session, find it in the RUM Explorer by querying on:

  • @session.retention_reason:recovery
  • @session.matching_retention_filter.name:recovery
  • @session.matching_retention_filter.id:recovery

Recovered sessions that were initially retained by a retention filter have @session.was_retained:true.

Further reading

Additional helpful documentation, links, and articles: