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URL: https://www.datadoghq.com/product/service-level-objectives/


Feature Overview

Datadog Service Level Objectives (SLOs) empower DevOps engineers, SREs, and business stakeholders to establish, monitor, and report on SLOs across all services. Utilize Datadog’s streamlined SLO setup, advanced alerting, and routine reporting to maintain reliability targets and enhance customer experience. Datadog proactively informs you of issues that are depleting your error budget, enabling you to instantly troubleshoot alongside rich, contextual observability data.

Establish SLOs for all your services within minutes

  • Track reliability across teams with SLOs from APM metrics, Synthetic tests, infrastructure data, and more
  • Remove observability blindspots with Datadog Service Management by instantly identifying services that are missing associated SLOs
  • Track SLO status on a rolling basis and over calendar windows—and use error budgets to balance feature development with platform stability

Investigate SLOs with high burn rates using rich observability data

  • Prioritize response by escalating to an incident for urgent remediation or creating a case to investigate during business hours
  • Inform troubleshooting with immediate access to relevant observability data
  • Reduce alert fatigue by using multi-window, multi-burn rate alerts and only paging on-call engineers when there’s real customer impact

Create powerful SLO dashboards for day-to-day operations and communication with business stakeholders

  • Aggregate SLOs by team or service to get a holistic view of your organization’s reliability
  • Create executive-level dashboards to measure the impact of reliability trends on your business KPIs
  • Deliver scheduled reports to executives, external vendors, and customers

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