Ukrposhta and the Ukrainian product IT company IT-Enterprise are scaling a joint project to implement artificial intelligence (AI) for processing primary documents. During the first months of 2026, the AI agent has already processed over 26,000 documents, according to a press release from the companies.

"Previously, the finance team manually processed hundreds of documents from suppliers, which created a particular burden during closing periods. Today, the system automatically reconciles data with contracts and specifications, and specialists primarily work with documents where there are discrepancies. This gives us not only time savings but also a higher level of control and process transparency," the release quotes Dmytro Didyk, Director of the Procurement Department at Ukrposhta.

It is noted that the use of AI in processing primary documents has reduced the error rate to 0.5% and accelerated the closing of financial periods. According to Ukrposhta, the time required to process routine documents has decreased by 60-80%.

According to the release, the AI assistant has been named Marko, a reference to the stamp (marka), a symbol of the postal service.

The companies noted that the most difficult part of the project was not text recognition but the variety of documents themselves, as suppliers send them in hundreds of formats with different wording, structures, and levels of detail. The AI agent's task is not simply to read data but to verify it against contracts and specifications, passing only documents with discrepancies for additional review.

"The project with Ukrposhta showed that Ukrainian AI solutions can already work with large volumes of documents in critical business processes," commented Oleg Shcherbatenko, CEO of IT-Enterprise.

He added that IT-Enterprise continues to develop its own AI ecosystem. During the presentation of IT-Enterprise Version 2026, the company reported the creation of 81 new AI solutions used by companies such as WOG, YASNO, Epicentr, and the Come Back Alive foundation.

Ukrposhta is Ukraine's national postal operator. IT-Enterprise is a Ukrainian product IT company that has been operating for 38 years.