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VOOZH | about |
Learn how to best navigate the Campus Community. |
Connect with peers, ask questions, and submit ideas using the Campus Forums. |
π Illustration of a group of users and a conversation bubble with question marks inside. Frequently Asked Questions Find answers to common questions. |
Discover practical steps to solve any issue that comes your way. | Keep up to date on new Infinite Campus releases. |
π Illustration of an ID card with a userβs picture and contact information. A quick start guide for new Authorized Contacts. |
π Illustration of an ID card with a userβs picture and contact information. Learn about the role of your district's Authorized Contacts. |
π Illustration of a tablet. Instructions on how to submit cases online. |
Learn how to effectively collaborate with your support team. |
π Illustration of two users each holding a gear icon. Understand what's supported based on the product module. |
π Illustration of a server in a cloud. Explore the details of your district's hosting platform. |
Campus Support (and Partner Support)
What to Expect from Support: Notifications from Support Customer Satisfaction Surveys
Overview Responsibilities Security
Issue Qualification Replication Research Other Tips:
Support Portal Navigation Case Types Case Fields Case Examples
Managing and Communicating on Cases Case Management Process Case Search Manage Notification Recipients Case Status Workflow Closing Cases Re-Opening Closed Cases
Application Issues How to Report an Issue Issue Progress and Resolution
Report Layout Filters Exporting Reports
Campus Cloud Choice Campus Cloud Technology Maintenance Windows
How to request a production update How to request a sandbox refresh Overview Accessing the Community Community Navigation Community Search Community News Community Forums Campus Knowledge Base Events Calendar Surveys Support Case Portal Campus Passport Community Help
Additional Resources |
