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iPad User Guide

Receive FaceTime calls on iPad

In the FaceTime app, you can answer video and audio calls, decline calls, view video messages or listen to voicemails, and delete calls from your call history.

Note: Live Voicemail isn’t available in all languages or regions. See the iOS and iPadOS Feature Availability website.

Answer a FaceTime call

When a FaceTime call comes in, do any of the following:

  • Accept the call: To answer a video call, tap 👁 the Video button
    ,     then tap Join. To answer an audio call, tap 👁 the Audio button
    .

    If a slider appears, you can drag it right to answer.

  • Decline the call: Tap 👁 the Decline Video Call button
    (for a video call) or 👁 the Decline Audio Call button
    (for an audio call).

    For FaceTime audio calls, tap Message to send a text message or tap Voicemail to send the caller to voicemail. (You may need to tap the incoming call banner to see these options.)

  • Put the current call on hold: Tap Hold and Accept.

    Note: This option is only available if you’re on a FaceTime audio call and you receive another incoming FaceTime audio call. Otherwise, you can tap End & Accept to end the current call and answer the incoming call.

Tip: You can have Siri announce incoming calls, which you can accept or decline using your voice.

View a video message or listen to a voicemail

If you miss an incoming video call and the caller leaves a video message, you receive a notification about the video message. A thumbnail image from the video also appears in your FaceTime call history. You can tap the notification or image to view the video message.

Note: You can receive video messages only from saved contacts, people you’ve called, and people suggested by Siri.

If you miss an incoming audio call, the caller can leave a voicemail if you have Live Voicemail turned on in Settings 👁 Image
 > Apps > Phone, and your iPhone is signed in to the same Apple Account for FaceTime as your iPad.

👁 The FaceTime call history, showing a Group FaceTime call, an audio call, a video message, an audio message, and a link to a FaceTime call.

Delete a call from your call history

  1. Go to the FaceTime app 👁 Image
    on your iPad.

  2. Touch and hold the call in your call history, then tap Delete.

Tip: To quickly access all video messages or voicemails from a specific contact, tap their name in the call history, then tap the Voicemails button or the Videos button.

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