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iPhone User Guide

Change your Phone settings on iPhone

Change the Phone app layout

You can choose to use the Unified layout that combines your Favorites, Recents, and Voicemails in a single tab, or choose the Classic layout to sort them into separate tabs.

  1. Go to the Phone app 👁 Image
    on your iPhone.

  2. Tap Calls (in the Unified layout) or Recents (in the Classic layout) at the bottom of your screen.

  3. Tap 👁 the Filter button
    ,     then choose one of the following:

    • Classic: Your favorite contacts, recent calls, and voicemails are sorted into separate tabs at the bottom of the screen.

    • Unified: Your favorite contacts, recent calls, and voicemails are combined and displayed in the Calls tab at the bottom of the screen.

Hide your Caller ID

You can prevent your Caller ID information from showing on outgoing calls on iPhone.

  1. Go to the Settings app 👁 Image
     on your iPhone.

  2. Tap Apps, then tap Phone.

  3. Tap Show My Caller ID, then turn it off.

Note: If you don’t see Show My Caller ID, your carrier may not allow you to turn off your caller ID information.

Prioritize caller identification apps

There are multiple main sources of caller ID information:

  • Contacts app: The people in your contacts app.

  • Name and Photo Sharing: Callers who have turned on Name and Photo Sharing in Settings 👁 Image
    > [their name] > Personal Information.

  • Carrier Call Directory: Caller information identified by supported carriers.

  • Business Call Identification: Caller information identified by Apple Business Connect or your cellular provider.

  • Call Identification apps: Any caller information identified by supported caller ID apps.

If you have additional caller identification apps installed, you can prioritize them for identifying incoming calls and reorder them at any point. For example, you might want one caller identification app to be the preferred one and the others to come into play only if the primary app can’t identify the caller.

  1. Go to the Settings app 👁 Image
    on your iPhone.

  2. Tap Apps, tap Phone, then tap Call Blocking & Identification.

  3. Tap Call Blocking & Identification, then tap Edit at the top of the screen.

  4. Drag 👁 the Sort button
    to reorder the priority of the apps.

Turn on Dial Assist

Dial assist automatically determines the correct international or local prefix when dialing.

  1. Go to the Settings app 👁 Image
     on your iPhone.

  2. Tap Apps, then tap Phone.

  3. Scroll down, then turn on Dial Assist.

Change the default calling app

You can select an alternative, third-party app as the default for making and receiving phone calls instead of the built-in Apple Phone app. Make sure the app you want to switch to supports these features. If you aren’t sure, contact the app developer.

  1. Go to the Settings app 👁 Image
     on your iPhone.

  2. Tap Apps, then tap Phone.

  3. Tap Default Calling App, then tap the app you want set as the default.

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