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⇱ Custom Dashboards With Real-Time Precision | Netdata


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The only agent that thinks for itself

Autonomous Monitoring with self-learning AI built-in, operating independently across your entire stack.

Unlimited Metrics & Logs
Machine learning & MCP
5% CPU, 150MB RAM
3GB disk, >1 year retention
800+ integrations, zero config
Dashboards, alerts out of the box
> Discover Netdata Agents

Centralized metrics streaming and storage

Aggregate metrics from multiple agents into centralized Parent nodes for unified monitoring across your infrastructure.

Stream from unlimited agents
Long-term data retention
High availability clustering
Data replication & backup
Scalable architecture
Enterprise-grade security
> Learn about Parents

Fully managed cloud platform

Access your monitoring data from anywhere with our SaaS platform. No infrastructure to manage, automatic updates, and global availability.

Zero infrastructure management
99.9% uptime SLA
Global data centers
Automatic updates & patches
Enterprise SSO & RBAC
SOC2 & ISO certified
> Explore Netdata Cloud

Deploy Netdata Cloud in your infrastructure

Run the full Netdata Cloud platform on-premises for complete data sovereignty and compliance with your security policies.

Complete data sovereignty
Air-gapped deployment
Custom compliance controls
Private network integration
Dedicated support team
Kubernetes & Docker support
> Learn about Cloud On-Premises

Powerful, intuitive monitoring interface

Modern, responsive UI built for real-time troubleshooting with customizable dashboards and advanced visualization capabilities.

Real-time chart updates
Customizable dashboards
Dark & light themes
Advanced filtering & search
Responsive on all devices
Collaboration features
> Explore Netdata UI

Monitor on the go

Native iOS and Android apps bring full monitoring capabilities to your mobile device with real-time alerts and notifications.

iOS & Android apps
Push notifications
Touch-optimized interface
Offline data access
Biometric authentication
Widget support
> Download apps

The future of infrastructure observability

See our strategic direction across AI-native observability, full-stack signals, operational intelligence, and enterprise platform maturity.

AI-native observability
Full-stack signal coverage
Operational intelligence
Enterprise platform maturity
Agent releases every 6 weeks
Cloud continuous delivery
> Explore Product Roadmap

Best energy efficiency

True real-time per-second

100% automated zero config

Centralized observability

Multi-year retention

High availability built-in

Zero maintenance

Always up-to-date

Enterprise security

Complete data control

Air-gap ready

Compliance certified

Millisecond responsiveness

Infinite zoom & pan

Works on any device

Native performance

Instant alerts

Monitor anywhere

AI-native observability

Continuous delivery

Open source foundation

80% Faster Incident Resolution

AI-powered troubleshooting from detection, to root cause and blast radius identification, to reporting.

True Real-Time and Simple, even at Scale

Linearly and infinitely scalable full-stack observability, that can be deployed even mid-crisis.

90% Cost Reduction, Full Fidelity

Instead of centralizing the data, Netdata distributes the code, eliminating pipelines and complexity.

See and Map Your Entire Network

Live topology, flow analytics, and SNMP device and trap monitoring β€” unified with your full-stack observability.

Control Without Surrender

SOC 2 Type 2 certified with every metric kept on your infrastructure.

Integrations

800+ collectors and notification channels, auto-discovered and ready out of the box.

800+ data collectors
Auto-discovery & zero config
Cloud, infra, app protocols
Notifications out of the box
> Explore integrations
Real Results
46% Cost Reduction

Reduced monitoring costs by 46% while cutting staff overhead by 67%.

β€” Leonardo Antunez, Codyas

Zero Pipeline

No data shipping. No central storage costs. Query at the edge.

From Our Users
"Out-of-the-Box"

So many out-of-the-box features! I mostly don't have to develop anything.

β€” Simon Beginn, LANCOM Systems

No Query Language

Point-and-click troubleshooting. No PromQL, no LogQL, no learning curve.

Enterprise Ready
67% Less Staff, 46% Cost Cut

Enterprise efficiency without enterprise complexityβ€”real ROI from day one.

β€” Leonardo Antunez, Codyas

SOC 2 Type 2 Certified

Zero data egress. Only metadata reaches the cloud. Your metrics stay on your infrastructure.

Full Coverage
800+ Collectors

Auto-discovered and configured. No manual setup required.

Any Notification Channel

Slack, PagerDuty, Teams, email, webhooksβ€”all built-in.

Built for the People Who Get Paged

Because 3am alerts deserve instant answers, not hour-long hunts.

Every Industry Has Rules. We Master Them.

See how healthcare, finance, and government teams cut monitoring costs 90% while staying audit-ready.

Monitor Any Technology. Configure Nothing.

Install the agent. It already knows your stack.

Don't Take Our Word for It

From 99% less downtime to 30-second troubleshootingβ€”see how they did it.

Government

Falkland Islands Government

99% less downtime, 30% cloud cost reduction

Transportation

TMB Barcelona

"A rare unicorn that obeys the Pareto rule"

Gaming

Nodecraft

Troubleshooting in 30 seconds, not 3 minutes

Technology

Codyas

46% cost reduction, 67% less monitoring staff

From Our Users
"A Rare Unicorn"

Netdata gives more than you invest in it. A rare unicorn that obeys the Pareto rule.

β€” Eduard Porquet Mateu, TMB Barcelona

99% Downtime Reduction

Reduced website downtime by 99% and cloud bill by 30% using Netdata alerts.

β€” Falkland Islands Government

Real Savings
30% Cloud Cost Reduction

Optimized resource allocation based on Netdata alerts cut cloud spending by 30%.

β€” Falkland Islands Government

46% Cost Cut

Reduced monitoring staff by 67% while cutting operational costs by 46%.

β€” Codyas

Real Coverage
"Plugin for Everything"

Netdata has agent capacity or a plugin for everything, including Windows and Kubernetes.

β€” Eduard Porquet Mateu, TMB Barcelona

"Out-of-the-Box"

So many out-of-the-box features! I mostly don't have to develop anything.

β€” Simon Beginn, LANCOM Systems

Real Speed
Troubleshooting in 30 Seconds

From 2-3 minutes to 30 secondsβ€”instant visibility into any node issue.

β€” Matthew Artist, Nodecraft

20% Downtime Reduction

20% less downtime and 40% budget optimization from out-of-the-box monitoring.

β€” Simon Beginn, LANCOM Systems

Pay per Node. Unlimited Everything Else.

One price per node. Unlimited metrics, logs, users, and retention. No per-GB surprises.

Free tierβ€”forever
No metric limits or caps
Retention you control
Cancel anytime
> See pricing plans

What's Your Monitoring Really Costing You?

Most teams overpay by 40-60%. Let's find out why.

Expose hidden metric charges
Calculate tool consolidation
Customers report 30-67% savings
Results in under 60 seconds
> See what you're really paying

Your Infrastructure Is Unique. Let's Talk.

Because monitoring 10 nodes is different from monitoring 10,000.

On-prem & air-gapped deployment
Volume pricing & agreements
Architecture review for your scale
Compliance & security support
> Start a conversation

Monitoring That Sells Itself

Deploy in minutes. Impress clients in hours. Earn recurring revenue for years.

30-second live demos close deals
Zero config = zero support burden
Competitive margins & deal protection
Response in 48 hours
> Apply to partner

Per-Second Metrics at Homelab Prices

Same engine, same dashboards, same ML. Just priced for tinkerers.

Community: Free forever Β· 5 nodes Β· non-commercial
Homelab: $90/yr Β· unlimited nodes Β· fair usage
> Get the Homelab Plan

$1,000 Per Referral. Unlimited Referrals.

Your colleagues get 10% off. You get 10% commission. Everyone wins.

10% of subscriptions, up to $1,000 each
Track earnings inside Netdata Cloud
PayPal/Venmo payouts in 3-4 weeks
No caps, no complexity
> Get your referral link
Cost Proof
40% Budget Optimization

"Netdata's significant positive impact" β€” LANCOM Systems

Calculate Your Savings

Compare vs Datadog, Grafana, Dynatrace

Savings Proof
46% Cost Reduction

"Cut costs by 46%, staff by 67%" β€” Codyas

30% Cloud Bill Savings

"Reduced cloud bill by 30%" β€” Falkland Islands Gov

Enterprise Proof
"Better Than Combined Alternatives"

"Better observability with Netdata than combining other tools." β€” TMB Barcelona

Real Engineers, <24h Response

DPA, SLAs, on-prem, volume pricing

Why Partners Win
Demo Live Infrastructure

One command, 30 seconds, real dataβ€”no sandbox needed

Zero Tickets, High Margins

Auto-config + per-node pricing = predictable profit

Homelab Ready
Free Video Course

8-episode Netdata tutorial by LearnLinux.tv

76k+ GitHub Stars

3rd most starred monitoring project

Worth Recommending
Product That Delivers

Customers report 40-67% cost cuts, 99% downtime reduction

Zero Risk to Your Rep

Free tier lets them try before they buy

AI Support Assistant, Available 24/7

Nedi has access to all official documentation, source code, and resources. Ask any question about Netdataβ€”responds in your language.

Deployment & configuration
Troubleshooting & sizing
Alerts & notifications
Evidence-based answers
> Ask Nedi now

Engineering Insights & Product Updates

Deep dives into monitoring, infrastructure, and what's new in Netdata.

Jun 2026

Network Monitoring, the Netdata Way: …

Interface counters tell you a port is busy. …

Jun 2026

5 Best SolarWinds Alternatives for 2026

As organizations modernize their …

Jun 2026

SolarWinds Price Increases 2026: What …

If you’re a SolarWinds customer facing …

May 2026

High-cardinality metrics at scale: why …

The β€œhigh cardinality is …

Never Fight Fires Alone

Docs, community, and expert helpβ€”pick your path to resolution.

Learn.netdata.cloud docs
Discord, Forums, GitHub
Premium support available
> Get answers now

60 Seconds to First Dashboard

One command to install. Zero config. 850+ integrations documented.

Linux, Windows, K8s, Docker
Auto-discovers your stack
> Read our documentation

Level Up Your Monitoring

Real problems. Real solutions. 112+ guides from basic monitoring to AI observability.

76,000+ Engineers Strong

615+ contributors. 1.5M daily downloads. One mission: simplify observability.

Per-Second. 90% Cheaper. Data Stays Home.

Side-by-side comparisons: costs, real-time granularity, and data sovereignty for every major tool.

See why teams switch from Datadog, Prometheus, Grafana, and more.

> Browse all comparisons
Nedi Can Help With
Paste Logs & Errors

Trace issues directly in the source code

Deploy & Size Parents

Get architecture recommendations

Edge-Native Observability, Born Open Source
Per-second visibility, ML on every metric, and data that never leaves your infrastructure.
Founded in 2016
615+ contributors worldwide
Remote-first, engineering-driven
Open source first
> Read our story
Promises We Publishβ€”and Prove
12 principles backed by open code, independent validation, and measurable outcomes.
Open source, peer-reviewed
Zero config, instant value
Data sovereignty by design
Aligned pricing, no surprises
> See all 12 principles
Edge-Native, AI-Ready, 100% Open
76k+ stars. Full ML, AI, and automationβ€”GPLv3+, not premium add-ons.
76,000+ GitHub stars
GPLv3+ licensed forever
ML on every metric, included
Zero vendor lock-in
> Explore our open source
Build Real-Time Observability for the World
Remote-first team shipping per-second monitoring with ML on every metric.
Remote-first, fully distributed
Open source (76k+ stars)
Challenging technical problems
Your code on millions of systems
> See open roles
Meet the Team Behind Netdata
Conferences, meetups, and tradeshows where you can see Netdata in action and talk to the engineers who build it.
Live demos and deep dives
Book 1-on-1 meetings
Talks and panel sessions
Event recaps and photos
> See all events
Talk to a Netdata Human in <24 Hours
Sales, partnerships, press, or professional servicesβ€”real engineers, fast answers.
Discuss your observability needs
Pricing and volume discounts
Partnership opportunities
Media and press inquiries
> Book a conversation
Your Data. Your Rules.
On-prem data, cloud control plane, transparent terms.
Trust & Scale
76,000+ GitHub Stars

One of the most popular open-source monitoring projects

SOC 2 Type 2 Certified

Enterprise-grade security and compliance

Data Sovereignty

Your metrics stay on your infrastructure

Validated
University of Amsterdam

"Most energy-efficient monitoring solution" β€” ICSOC 2023, peer-reviewed

ADASTEC (Autonomous Driving)

"Doesn't miss alertsβ€”mission-critical trust for safety software"

Community Stats
615+ Contributors

Global community improving monitoring for everyone

1.5M+ Downloads/Day

Trusted by teams worldwide

GPLv3+ Licensed

Free forever, fully open source agent

Why Join?
Remote-First

Work from anywhere, async-friendly culture

Impact at Scale

Your work helps millions of systems

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Visualization

Transform Every Question Into Instant Insight

Eliminate dashboard toil with algorithmic dashboards that adapt to your infrastructure automatically. Get custom-level precision without configuration effort - from installation to actionable insight in 60 seconds.

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Why Engineers Choose Netdata Dashboards

The power of custom dashboards without the complexity

Instant Intelligence

Production-ready dashboards in 60 seconds. No query languages, no manual building, no configuration burden - just immediate visibility across your entire infrastructure.

360Β° Analytical Power

Each chart is a complete analytical tool equivalent to 25+ Grafana charts. Slice, dice, group, and filter any dataset with simple point-and-click interactions.

True Real-Time Precision

Per-second data collection with sub-2-second latency. See what’s happening right now - catch microbursts and transient issues invisible to minute-based monitoring.

ML-Powered Insights

Anomaly detection on every metric automatically. Anomaly Advisor surfaces root cause in top 30-50 results. AI troubleshooting explains issues in plain language.

Zero Maintenance

Dashboards adapt automatically as infrastructure changes. New containers appear instantly, deleted resources vanish cleanly - no dashboard sprawl, no manual updates.

Predictable Economics

Monitor everything, every second, without surprise bills. Simple per-node pricing with unlimited metrics, unlimited users, unlimited dashboards included.

Trusted by DevOps teams worldwide

Eliminate Dashboard Toil, Accelerate Resolution

Reclaim Engineering Time From Dashboard Maintenance

Stop spending excessive time managing monitoring infrastructure. Netdata’s algorithmic dashboards generate automatically, adapt dynamically, and require zero maintenance as your infrastructure evolves. Focus on solving problems, not building dashboards.

80% MTTR Reduction

See How It Works

Empower Every Team Member With Expert-Level Visibility

Junior engineers operate at senior-level effectiveness from day one. No PromQL to master, no query languages to learn, no dashboard building skills required. The NIDL framework (Nodes, Instances, Dimensions, Labels) provides intuitive point-and-click analysis that reveals insights instantly.

60-Second Time to Value

Explore NIDL Framework

Achieve Console-Quality Debugging Without SSH Access

Replace dozens of console tools with unified browser-based diagnostics. Monitor processes, network connections, systemd units, block devices, and mount points - all with the same per-second precision as top, iostat, and netstat, plus historical context, ML intelligence, and AI troubleshooting.

Complete Tool Consolidation

See Live Monitoring

Scale From Single Node to Global Infrastructure Seamlessly

Monitor 10 nodes or 10,000 nodes with the same per-second precision and sub-2-second latency. Netdata’s distributed architecture eliminates central bottlenecks - each agent operates independently while providing unified infrastructure-level dashboards through intelligent aggregation.

Linear Scalability

Learn About Architecture

Dashboard Approach Comparison

Algorithmic Dashboards vs Traditional Monitoring

See how Netdata’s zero-configuration approach delivers custom-level precision without the complexity and maintenance burden of traditional dashboard solutions.

Capability

Netdata

Traditional Monitoring

Time to First Dashboard

βœ… 60 seconds
Automatic generation from installation

⚠️ Weeks to months
Manual building and configuration required

Query Language Required

βœ… None
Point-and-click NIDL framework

❌ PromQL/NRQL/SQL
Steep learning curve for queries

Data Granularity

βœ… Per-second
Sub-2-second total latency

⚠️ 10-60 seconds
Misses transient issues and microbursts

Dashboard Maintenance

βœ… Zero
Adapts automatically to infrastructure changes

❌ Continuous
Manual updates as systems evolve

Analytical Capability Per Chart

βœ… 360Β° views
Equivalent to 25+ Grafana charts

⚠️ Single view
Multiple charts needed for analysis

ML Anomaly Detection

βœ… Every metric
18 models per metric automatically

⚠️ Manual setup
Selected metrics only with configuration

Dashboard Sprawl

βœ… Eliminated
Single interface adapts to all scenarios

❌ Dozens of dashboards
Separate dashboard per use case

Cost Model

βœ… Predictable per-node
Unlimited metrics and dashboards included

❌ Volume-based
Per-host plus per-metric fees

MTTR Impact

βœ… 80% reduction
Instant visibility and AI troubleshooting

⚠️ Slower resolution
Manual correlation and investigation

See Detailed Comparison β†’

Netdata Dashboard Capabilities

Dashboards That Think For You

Netdata dashboards are an algorithm, not a configuration. Metrics organize automatically by semantic meaning, creating hierarchical views that adapt to your infrastructure. New systems appear instantly, deleted resources vanish cleanly - no manual updates, no dashboard sprawl.

Zero configuration, infinite adaptability

Learn About Zero Configuration

Point-and-Click Analysis

The NIDL framework (Nodes, Instances, Dimensions, Labels) enables intuitive exploration without query languages. Slice by service, filter by region, group by application - all with dropdown menus and interactive controls. Each chart provides 360Β° views of underlying data.

No PromQL, no SQL, no complexity

Explore NIDL Framework

See What's Happening Now

Per-second data collection with 1-second visualization latency delivers sub-2-second total latency from event to insight. Watch system behavior at console-tool precision - catch microbursts, transient issues, and cascading failures invisible to minute-based monitoring.

True real-time, not near real-time

Learn About Real-Time

Anomaly Detection Built-In

18 unsupervised ML models per metric train automatically, providing consensus-based anomaly detection with 99% false positive reduction. Anomaly ribbons overlay every chart, Anomaly Advisor surfaces root cause in top 30-50 results, and AI troubleshooting explains issues in plain language.

Intelligence on every metric automatically

Explore ML Features

Personalize Without Complexity

Create custom dashboards with drag-and-drop simplicity when needed. Combine metrics, logs, and live state in unified views. Share dashboards with teams, embed in external tools, or keep private. All while maintaining the zero-configuration foundation for standard views.

Flexibility when you need it

Explore Visualization Features

Key Dashboard Advantages

Why Netdata dashboards transform infrastructure monitoring

April 12, 2026

New Custom Dashboards: Metrics, Logs & Live Commands

Netdata's redesigned custom dashboards let you combine metrics, live function outputs, logs, infrastructure summaries, and text into focused, shareable views. Pre-built templates get you started in seconds.

June 24, 2026

Network Monitoring, the Netdata Way: Topology, NetFlow, SNMP, and Traps

Netdata has added NPM-class network monitoring: live topology maps, NetFlow and sFlow traffic analysis, SNMP device and trap monitoring, and a dedicated network dashboard, all unified with your full-stack observability and processed at the edge.

June 23, 2026

5 Best SolarWinds Alternatives for 2026

Discover the top SolarWinds alternatives for 2026. Compare modern monitoring platforms built for cloud-native infrastructure - now with NPM-class network monitoring - with transparent pricing and real-time insights.

Frequently Asked Questions

Netdata dashboards are algorithmic, not configured. They generate automatically based on collected data, organize metrics by semantic meaning, and adapt dynamically to infrastructure changes. Each chart is a complete analytical tool equivalent to 25+ Grafana charts, providing 360Β° views with point-and-click interactions. No query languages required (no PromQL, no NRQL), no manual dashboard building, and zero maintenance burden. Learn more about our visualization approach.

No. Netdata uses the NIDL framework (Nodes, Instances, Dimensions, Labels) for query-less analysis. Slice, dice, group, and filter any dataset using dropdown menus and interactive controls. No PromQL, no SQL, no custom query languages - just intuitive point-and-click exploration. Discover more about no query language.

60 seconds from installation to full visibility. Netdata auto-discovers your infrastructure, generates dashboards automatically, and begins collecting per-second metrics immediately. No configuration required for standard views. Custom dashboards can be created with drag-and-drop when needed. See our zero configuration approach.

Dashboards adapt automatically. New containers appear instantly, deleted resources vanish cleanly, and metric organization updates dynamically. No manual dashboard updates, no configuration drift, no dashboard sprawl. The algorithmic approach eliminates maintenance burden entirely. Learn about infinite scalability.

Yes. While Netdata’s algorithmic dashboards handle most scenarios through dynamic filtering and grouping, you can create custom dashboards with drag-and-drop simplicity when needed. Combine metrics, logs, and live state in unified views. Share with teams or keep private. All while maintaining the zero-configuration foundation for standard views.

Netdata’s distributed architecture eliminates central bottlenecks. Each agent processes data locally, queries run in parallel across nodes, and the UI receives only aggregated results. Monitor 10 nodes or 10,000 nodes with the same sub-2-second latency and per-second precision. No performance degradation as you scale. Explore our scalability architecture.

Each chart is a complete analytical tool providing: real-time per-second data, ML-based anomaly detection overlays, automatic grouping and aggregation options, historical comparisons, correlation analysis, drill-down capabilities, and export functions. This is equivalent to 25+ Grafana charts worth of functionality in a single interactive visualization.

Anomaly detection runs on every metric automatically using 18 unsupervised ML models with consensus-based detection achieving 99% false positive reduction. Anomaly ribbons overlay every chart, showing ML-detected anomalies in real-time. The Anomaly Advisor surfaces root cause in top 30-50 results. AI troubleshooting explains issues in plain language with recommended actions. Learn about ML features.

Yes. Dashboards can be shared with team members through Netdata Cloud with role-based access control. Custom dashboards support team collaboration and can be embedded in external tools. All while maintaining data sovereignty - observability data stays on-premises, only metadata travels to Cloud. Explore team collaboration.

Netdata uses simple per-node pricing with volume discounts. This includes unlimited metrics, unlimited users, unlimited dashboards, and unlimited logs - no additional charges for data volume or features. See our pricing page for detailed information and volume discount tiers.

Organizations typically achieve 90% cost reduction compared to traditional monitoring solutions. While competitors charge per-host PLUS per-metric PLUS per-data-volume, Netdata’s predictable per-node pricing eliminates surprise bills. Monitor everything, every second, without forced sampling or budget anxiety. Compare Netdata vs competitors.

Yes. Netdata provides browser-based access to console-equivalent tools with history, ML intelligence, and AI troubleshooting. Monitor processes (like top/htop), network connections (like netstat/ss), systemd units, block devices (like iostat), and mount points (like df) - all with the same per-second precision as console tools, plus historical context. Learn about the Live tab.

Netdata dashboards visualize 800+ auto-discovered integrations including: system metrics (CPU, RAM, disk, network), container metrics (Docker, Kubernetes, LXC), application metrics (databases, web servers, message brokers), cloud services (AWS, Azure, GCP), logs (systemd-journal, Windows Event Logs), and custom metrics (OpenMetrics, StatsD, OpenTelemetry). See all integrations.

Netdata’s distributed architecture processes high-cardinality data at the edge without performance penalties. Each agent handles its own cardinality locally, and the UI provides intelligent aggregation and filtering. No cardinality limits, no additional charges, no performance degradation. Monitor ephemeral containers and microservices without compromise. Learn about extreme cardinality protection.

Each Netdata Agent provides local dashboards that work offline. During network partitions, agents continue collecting data, running ML, triggering alerts, and serving local dashboards. When connectivity restores, data replicates automatically to Parents. No monitoring gaps, no data loss. Explore zero-downtime monitoring.

Yes. Netdata supports multiple export formats: PNG images for reports, CSV for spreadsheet analysis, JSON for programmatic access, and REST API for custom integrations. Dashboards can also be embedded in external tools. All while maintaining the real-time, per-second precision of the platform.

Netdata provides enterprise-grade security with role-based access control (RBAC), SSO via LDAP/AD/Okta/OIDC, audit logging, and data sovereignty (observability data stays on-premises). SOC 2 Type 2 certified with GDPR/HIPAA/PCI DSS alignment. Learn about access control.

Zero learning curve. Dashboards work immediately after installation with no training required. The NIDL framework provides intuitive point-and-click analysis without query languages. Junior engineers operate at senior-level effectiveness from day one. Most users achieve full productivity within minutes, not months.

Netdata provides unified dashboards across all environments: on-premises, AWS, Azure, GCP, edge, and hybrid. The distributed architecture treats all infrastructure equally, providing the same per-second precision and ML intelligence everywhere. Single pane of glass across your entire stack. Explore hybrid cloud observability.

Netdata dashboards support light and dark themes with consistent, professional design. While extensive visual customization is limited to maintain usability and performance, custom dashboards allow flexible layout and widget selection. The focus is on delivering actionable insights quickly rather than extensive cosmetic customization.